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Windows 7: Windows PC Backup Wizard Setup - good or bad?

26 Jun 2015   #1
bula79

Windows 7 Home Premium 32 bit
 
 
Windows PC Backup Wizard Setup - good or bad?

One of my clients recently started getting a popup on her Windows 7 computer with the text: "Critical Alert, activate windows, backup now!". You can click 'Cancel' to close the popup or 'OK' which opens another box (see attached picture) with the following text: "Windows PC Backup Wizard Setup, Unlimited Free PC Backup, Protect your documents, folders, movies, videos, pictures and more, automatically!". It asks to enter your Name, E-mail, and Password (which we did not do). There seems to be no way to close this box except by logging out of the user account (it's not in the Task Manager applications list). I am thinking this has to be a malware/bad program since there is no way to close it. I ran a malwarebytes scan but we're still getting the pop-up. I tried searching online for somebody else who received this popup but couldn't find anything. I need to get rid of this somehow and would really appreciate your help.

Thank you,
Bob




Attached Images
Windows PC Backup Wizard Setup - good or bad?-backup.jpg 
My System SpecsSystem Spec
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26 Jun 2015   #2
paul1149

Linux Lite 2.8 x64 (full-featured, fast, rock-solid)
 
 

Start > Run > MSCONFIG > Startup tab: see what's autorunning.
My System SpecsSystem Spec
26 Jun 2015   #3
Sky Ranch

Windows 7 Home 64-bit
 
 

I appears to be a Carbonite Online Backup Software. See if it's listed in Windows Programs and Features and you're able to uninstall it.

If not, then you might have to manually delete. Instructions can be found here...
Carbonite Support Knowledge Base
My System SpecsSystem Spec
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26 Jun 2015   #4
bula79

Windows 7 Home Premium 32 bit
 
 

Quote   Quote: Originally Posted by HelloItsMeAgain View Post
I appears to be a Carbonite Online Backup Software. See if it's listed in Windows Programs and Features and you're able to uninstall it.

If not, then you might have to manually delete. Instructions can be found here...
Carbonite Support Knowledge Base
What makes you think it's Carbonite Online Backup Software?
My System SpecsSystem Spec
26 Jun 2015   #5
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Might be because it says "There's still time to get your free trial of Carbonite Backup Today" in the image you posted. Just a guess.
My System SpecsSystem Spec
26 Jun 2015   #6
bula79

Windows 7 Home Premium 32 bit
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Might be because it says "There's still time to get your free trial of Carbonite Backup Today" in the image you posted. Just a guess.
That's just an ad from google in the background, it's not part of the program.
My System SpecsSystem Spec
26 Jun 2015   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Could you post the website you found this Windows PC Backup Wizard?
My System SpecsSystem Spec
26 Jun 2015   #8
bula79

Windows 7 Home Premium 32 bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Could you post the website you found this Windows PC Backup Wizard?
It just pops up randomly, not when visiting any website.
My System SpecsSystem Spec
26 Jun 2015   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I understand that.

Did you knowingly download and install this program? ( Windows PC Backup Wizard)
My System SpecsSystem Spec
26 Jun 2015   #10
derekimo

Microsoft Community Contributor Award Recipient

 
 

You haven't mentioned if there is anything related in programs and features or if you tried AdwCleaner.

AdwCleaner Download

It's definitely unwanted behavior.
My System SpecsSystem Spec
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 Windows PC Backup Wizard Setup - good or bad?




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