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Windows 7: Norton 360 potential big issue

07 Jul 2015   #1
mjf

Windows 7x64 Home Premium SP1
 
 
Norton 360 potential big issue

Norton 360 has updated 2 of my PCs and resulted in a changed substandard menu and an error 3088, 104 on a quick scan. Watch out!!


My System SpecsSystem Spec
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07 Jul 2015   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Yikes keep us informed as to what Norton has to say about the issue,
Thanks for the heads up
My System SpecsSystem Spec
07 Jul 2015   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

See this: https://support.norton.com/sp/en/us/...rProfile_en_us

A while back, Norton didn't play nice with MBam. I don't know if that may still be an issue or not.
My System SpecsSystem Spec
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07 Jul 2015   #4
mjf

Windows 7x64 Home Premium SP1
 
 

Thanks Jacee. The restart appears to fix the error message. Maybe there was some default option selected to automatically update Norton that I was unaware of but I am still very unimpressed that Norton didn't even advise that a significant automatic update would happen. A user may wonder if "Norton" has been hijacked.
I did run a patch which is requested from time to time. This time this is possibly what happened:
https://community.norton.com/en/blog...-compatibility
Look at this gem from Norton quote:
"When will I receive the patch?
As is our standard practice, we are deploying the patch in a phased manner. We have released the patch to randomly selected customers, and will then monitor our telemetry and forum feedback for any problems or issues. Once we have confirmed the effectiveness of the patch, we will make it available to all customers. We will post an update on the Norton Community Forums when we make the patch available to all customers."

Give me a break This doesn't win you customers Norton.
My System SpecsSystem Spec
07 Jul 2015   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

I think we've all used Norton/... paid for a-v's at one time or another
With all of the good/ free offering and the facts malware is todays most used attack method I'd just save the money and put it elsewhere
My System SpecsSystem Spec
07 Jul 2015   #6
optiplex gx520

Windows 7 Ultimate 32 bit,Chromium OS, windows server 2008 32bit
 
 

another reason not to use norton and to switch to avast free version
My System SpecsSystem Spec
08 Jul 2015   #7
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by optiplex gx520 View Post
another reason not to use norton and to switch to avast free version
With both of them causing as many BSODs as each other I'll stick to F-Secure.
My System SpecsSystem Spec
09 Jul 2015   #8
mjf

Windows 7x64 Home Premium SP1
 
 

As an unsolicited Beta tester for the new Norton I am seeing it pick up a lot more potential "threats" from low to high threat. They look like false positives to me but wouldn't really know.
My System SpecsSystem Spec
09 Jul 2015   #9
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Yea paid for version antivirus programs usually find more stuff closer to renewal
Try to prove themselves as a relevant product to keep.
Been there and not doing that again
My System SpecsSystem Spec
10 Jul 2015   #10
NortonSupport

Windows 7 Ultimate x64
 
 

Hi,

Sorry for the trouble. Please let us know if you still have issues with Norton, we'll help you.

Praveen
Norton Support.
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 Norton 360 potential big issue




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