Multiple Chrome.exe processes

weybrew · 08 Jul 2015

Not sure how to retrieve the ADWCleaner results file. Can you help here? Will attach .txt files from JRT and Rkill.

ThrashZone · 08 Jul 2015

Hi,
You should be able to click start and type in the search box
txt
and get some file results for the scans from adwcleaner

weybrew · 09 Jul 2015

Here are the 2 scans with results. Hope this helps. More later.

Sky Ranch · 09 Jul 2015

Have you checked for any conflicts by typing "about:conflicts" into the Chrome browser?

Also, When you go to advanced settings and enable Crash reporting, it will send a report to Google then generate a log file (chrome://crashes/) that you can look at.

weybrew · 09 Jul 2015

Thanks for the input, HelloItsMeAgain...

Didn't know about "about:conflicts"...it shows no conflicts.

After enabling Crash reporting, Chrome started with a blank white screen. Another restart resulted in a blank black screen. In both cases Task Manager showed "running" for Chrome. (Win 7).

ThrashZone · 09 Jul 2015

Holly sheet you call that adwcleaner log some what clean

weybrew · 09 Jul 2015

As a senior non-geek, I'm not sure how to respond. Please explain your comment and how to proceed.

ThrashZone · 09 Jul 2015

Hi,
I've requested your question be moved to the security section for follow up support with our security pro's
That's quite a list some I've never seen before
Please stand by,
Cheers and good luck.

weybrew · 09 Jul 2015

Thanks for all your input. I've just gone through the "Clean Boot" procedure without finding any problems, but Chrome seems to be running better, not great, or as fast as Firefox, but at least not crashing of late.

ICIT2LOL · 10 Jul 2015

Now just for my two cents worth seeing such a large output from the ADW I would be very inclined to run this as well as it will not require Windows to run.

How to record Kaspersky Rescue Disk 10 to a USB device and boot a computer from it I prefer a disk but the choice is yours.