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Windows 7: I think my computer is infected

16 Jul 2015   #1
blockie

 
I think my computer is infected

weird things are happening to my computer. Folders having moved, folders having wrong files and etc.
Did a scan usinh free Avast. Detting teady to do a full scan wiyh anti-malqaew.
Any ideas?
Bill


My System SpecsSystem Spec
.
18 Jul 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hiyya Bill sorry for the wait mate look run these in this order the first two in safe mode just to check the system.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download from bleeping computer delete any rubbish found with the malware scans

(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)

There are other scans to use but these are the usual ones to try first. Oh and make sure the external drives if any are disconnected first.

PS Machine model please
My System SpecsSystem Spec
19 Jul 2015   #3
blockie

 

I am using an ASUS laptop.
Bill
My System SpecsSystem Spec
.

20 Jul 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Bill I / we need the model mate Asus ********* etc and did you manage to run those scans yet?

If you did and found nothing then I think this might be well worth a try
How to record Kaspersky Rescue Disk 10 to a USB device and boot a computer from it you will need to make a bootable disk or stick I prefer a disk set the BIOS to boot from that device and let it run. It will scan everything and not involve Windows. Any problems post back mate.
My System SpecsSystem Spec
20 Jul 2015   #5
blockie

 

Asus P53E.
Not yet. Starting now. Hospital bed not conducive to using computer.
My System SpecsSystem Spec
21 Jul 2015   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm sorry to hear you are sick mate and just get them to give you a tray or go over table to put the machine on.
Another thing you can do for us is run this

Using HWInfo

PARTA:

You can test the volts on the PSUwith HW Info HWiNFO, HWiNFO32/64 - Download < download the right bitversion and close the right hand window select Sensors and scroll down to thepower section where you will see what the volts are doing see my pic. In my picthe section (Nuvoton) with VBATT isa dead give away you are in the section for the rail voltages. There are othersection titles and one that pops up often is ITE

Now the voltage on the differentrails have to be within 5% =+/- of what is required or the machine will notwork properly if at all.

See this for the rail voltage info

http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)

The original right hand windowshows the machine running and is handy for that but for looking at thecomponents in some detail close it and use the main left hand side panel.

For laptop battery info pleasescroll right to the end of that readout for the volts and Wh of the batterycells and also run the attached program from Passmark.

FOR OTHER COMPONENTS

PARTB:

Open each small square with + init on the section the components are in and then click on the individualcomponent/s (it will highlight in blue)- in the right hand side will appear all sorts of details including brandsspeeds and other essential info that particular device. See pic for example.



NB LAPTOP BATTERY POWER INFO

Please run this http://www.passmark.com.au/products/batmon.htm for at least five minutes and thereadings I am interested in are the tabs marked in the pic

Start with the very first left hand side tab and "Start" andlet it run for a while before taking a pic

The run the other tabs marked in red and take pics of each screen
The tab marked in black don't run as it a dickens of a job to get the screen back (until I have worked how to do that)

I am asking because power supplies seem so simple people tend to forget even the power supply can be out of whack and with it out of whack then how can one expect the rest of the machine to work??
My System SpecsSystem Spec
22 Jul 2015   #7
blockie

 

I'll get to the post about PS. Im the meantime, here are the results of the first scans;
1 and 2 nothing.
3 see attached
4 a few were deleted
5 see log

I fell and my legs have no feeling. Slowly coming back. so computer work is slow.
a few more symptoms. Check box next to each folder/file
a multitude of files renamed with the word appicon embedded in the real name. how do i bulk remove.


Attached Images
I think my computer is infected-capture.jpg 
Attached Files
File Type: txt AdwCleaner[S0].txt (14.2 KB, 6 views)
My System SpecsSystem Spec
22 Jul 2015   #8
blockie

 

regarding a usb/disk/ ill uxe a usb as it ys easier.
My System SpecsSystem Spec
23 Jul 2015   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Bill mate just go ahead with the SAS - hit Continue all the way through to it's finished - these are usually adware and potentially unwanted programs (PUP's) and in general a nuisance rather than a real threat but all the same it goes towards unclogging the machine , having said that there are times when it will throw up a malware nasty.
The ADW just go ahead and clean that lot and reboot to make sure it is done.

Now if the machine is still very slow then give the Kaspersky rescue scan a go - the best thing about that is that is does not need to boot into Windows to run and will scan just about everything.

By the are you running Avast as your AV have you had any blue screens (the machine shuts down with a blue screen with white script on it and do you have CCleaner - it is really good at clearing the clutter and most of us use it constantly.
My System SpecsSystem Spec
23 Jul 2015   #10
blockie

 

I am running Avast free and have NOT had a blue screen.
My System SpecsSystem Spec
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 I think my computer is infected




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