I am running Win 7 64bit Home Premium on HP Pavillion p6837c with SvcPac 1 installed and have auto updates enabled. About 4 days ago started getting random BSOD '0X00009AF8 Driver_IRQL Pending Operation'. Goes away on reboot and occurs randomly during the day. Can not find this error number via google search so thanks in advance for any help!
The screen looks unusual, a windows BSOD screen does not look like that, and dont say those texts. Specially the contracts, this part looks like a scam.
On the other side, it is a stop 0xD1 BSOD which is a driver related issue in most of the cases. But as the upload does not contain any crash dump, we cannot check them to find out the probleming driver. There is no such irql.sys as the screenshot says. IRQL is Interrupt Request Level (IRQL) is a level of priority of the computers internal environment, not a sys file.
Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.
Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.
Dont run any disc cleanup tool before you upload another zip.
Please move it to the system security forum then, John?
Edit: @pvtmadness, It is not a BSOD screen. The data you uploaded does not show a BSOD. You are scammed. Something you have downloaded willingly or unwillingly in your computer which is resulting this screen.
If I have been in place of you, I would have formatted the HDD at once.
Thanks John. :)
And thanks to kado897 too, for the deep digging.
877-316-8654 / 8773168654 Reverse Phone Lookup
My customer had a similar fake BSOD with different phone number this morning:
No files dropped, I know of, closing IE in the task manager got rid of it. Rebooted the system and it did not return as of yet...
Thanks to all of you!! I will continue to follow on security forum.
Will
Hmm this is an interesting one and although it is a nuisance makes one wonder what the source was trying to do ? sell the OS again??
In an interesting turn of events, there is now a line at the bottom of the BSOD screen that says something along the lines of " If you want to get out of this screen hit escape at your own risk" Exact wording not available because the "BSOD" is not up at the moment. I called the number on the page for the "microsoft technician" and, of course, the person answering the phone won't talk to me unless I give him a credit card number. Ha! Balls! So I am now convinced this is adware of some type and they are either selling the ability to help me "resolve" the problem, perhaps by sharing my screen (yikes!), or even to sell me security software. Disappointingly, MWB did not catch it, nor did Windows Security Essentials. In the end, hitting escape does in fact take me back to what I was doing with no other problems...that I can see. Now to figure out how to get rid of it....
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