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Windows 7: Error Message - 80070645...Trying to Reinstall MSE

09 Sep 2015   #31
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

The only thing that I can suggest right now is to uninstall BitTorrent. If you don't know why, then you should know....Risks of File-Sharing Technology:
"File-sharing technology is a popular way for users to exchange, or "share," files. However, using this technology makes you susceptible to risks such as infection, attack, or exposure of personal information."

Download CKScanner by askey127 from HERE

Important - Save it to your desktop.

Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.


My System SpecsSystem Spec
.
10 Sep 2015   #32
Tallguy924

W7 64 bit
 
 

Here is the result of CKScanner:

Code:
 
CKScanner 2.5 - Additional Security Risks - These are not necessarily bad
c:\program files (x86)\cyberlink\powerdvd10\navfilter\kmsvc.exe
scanner sequence 3.NA.11.MHAPFZ
 ----- EOF -----
Thanks,

K----
My System SpecsSystem Spec
10 Sep 2015   #33
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

If you've installed any programs that are not normally 'free', uninstall them.
My System SpecsSystem Spec
.

10 Sep 2015   #34
Tallguy924

W7 64 bit
 
 

I honestly do not know of any programs that I've installed...(I try to be very cautious about allowing anything to infiltrate my system.)

Just a quick note regarding a post I made previously. Any thoughts about these items?
Quick thoughts...

I just did a search using my Registry Editor and came up with two items that appeared odd...

Here they are:

  • EAABCF9D27BDB884690DA03A8C290C6D-- 22:\SOFTWARE\Microsoft\Microsoft AntimalwareSetup\RememberedProperties\MARKET
  • c:\programfiles\microsoft security client
(Note: This folder does appear Windows Explorer even after I unhide hidden folders.)

Could it be that that there are still traces of MSE in the Registry (following the uninstall process) that are interfering with a new install effort?
My System SpecsSystem Spec
10 Sep 2015   #35
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

This is a puzzle and I'm still looking into it.

As LaybackBear mentioned earlier ... Optimizer Pro may have already caused your problem.

Let's clear any bad DNS cache and restore MS's Hosts file:

Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0


Save as flush.bat to your desktop.

Right click on the flush.bat file to run it as Administrator. Your computer will reboot itself.
My System SpecsSystem Spec
10 Sep 2015   #36
Tallguy924

W7 64 bit
 
 

Thanks for your response and instructions...I ran flush.bat and then tried to re-install MSE - but to no avail. Same error message showed up.

Just a quick question - When I ran CKScanner, did it remove the "BitTorrent" program you alluded to earlier?

Thanks!
My System SpecsSystem Spec
10 Sep 2015   #37
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

CKScanner doesn't remove anything. It just shows me that you have some possibly "iffy" downloaded (unpaid for) programs.

"BitTorrent" is not anything you need, unless you want to deal with unknown Trojans and malware!

Tell me why you asked the question and then tell me what the DNS flushing did.
My System SpecsSystem Spec
10 Sep 2015   #38
Tallguy924

W7 64 bit
 
 

Hi Jacee,

Thanks for the info...the reason I asked the question was my ignorance based on your mention of it (see post 31 to this question)..that is..."The only thing that I can suggest right now is to uninstall BitTorrent...."

Based on my read of your comment, I thought you may have noticed that BitTorrent might be on my machine and that the software you suggested was being used to uninstall the file.

Does that make sense?

I'm just trying to do my best understand the situation....

Any new avenues to think might be worthwhile pursuing?

And another dumb question...Would this problem be eliminated if I installed Windows 10?

Thanks for your diligent efforts on my behalf...they are certainly noticed and appreciated!

K----
My System SpecsSystem Spec
11 Sep 2015   #39
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

No, the problem won't be eliminated by installing Windows 10. (unless you do a "wipe and clean" install)

Download DDS from one of these links:
DDS.com
DDS.pif
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.

Include the contents of both logs in your next post. DDS just shows me what's running...it doesn't remove anything.
My System SpecsSystem Spec
11 Sep 2015   #40
Tallguy924

W7 64 bit
 
 

Hi Jacee,

I don't know if I have any script blocking protection on my machine...(not that I would know exactly what it is.. ..If I do, it wasn't my doing...that I know of...)

Evidently, the number of characters for the DDS.txt report is too long for a "Code Box".

I will attach it as a file. The Attach.txt file in the Code Box below.

Thanks for your patience!

Attach.txt

Code:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional 
Boot Device: \Device\HarddiskVolume1
Install Date: 2/14/2012 10:09:14 AM
System Uptime: 9/10/2015 3:51:38 PM (22 hours ago)
.
Motherboard: Quanta |  | 2ABB
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz | CPU 1 | 3366/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 1846 GiB total, 1771.228 GiB free.
D: is FIXED (NTFS) - 17 GiB total, 2.063 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Teredo Tunneling Adapter
Device ID: ROOT\NET\0000
Manufacturer: Microsoft
Name: Microsoft Teredo Tunneling Adapter #3
PNP Device ID: ROOT\NET\0000
Service: tunnel
.
Class GUID: {4d36e979-e325-11ce-bfc1-08002be10318}
Description: 
Device ID: ROOT\PRINTER\0000
Manufacturer: 
Name: 
PNP Device ID: ROOT\PRINTER\0000
Service: 
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Teredo Tunneling Adapter
Device ID: ROOT\*TEREDO\0000
Manufacturer: Microsoft
Name: Microsoft Teredo Tunneling Adapter #2
PNP Device ID: ROOT\*TEREDO\0000
Service: tunnel
.
==== System Restore Points ===================
.
RP695: 9/4/2015 10:41:26 PM - Windows Update
RP696: 9/7/2015 5:01:45 AM - Restore Operation
RP697: 9/7/2015 5:12:01 AM - Windows Update
RP698: 9/7/2015 12:41:47 PM - Windows Update
RP699: 9/7/2015 12:44:32 PM - Installed Microsoft Fix it 50123
RP700: 9/7/2015 2:34:14 PM - Windows Update
RP701: 9/9/2015 3:00:21 AM - Windows Update
RP702: 9/9/2015 3:39:08 PM - Installed Microsoft Fix it 50692
RP703: 9/9/2015 3:59:35 PM - Installed Microsoft Fix it 50535
RP704: 9/9/2015 4:00:23 PM - Installed Microsoft Fix it 50692
RP705: 9/10/2015 9:50:34 AM - Norton_Power_Eraser_20150910095032079
.
==== Installed Programs ======================
.
7-Zip - 922Beta
Adobe Acrobat X Standard
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 18 ActiveX
Adobe Reader XI (11.0.12)
Adobe Refresh Manager
Agatha Christie - Peril at End House
Airport Mania
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Steady Video Plug-In 
AuthenTec TrueAPI
AVerMedia MiniCard Hybrid TV Tuner 1.1.64.56
Azteca
Bejeweled 3
Bing Bar
Bing Desktop
Bing Maps 3D
Blio
Bluetooth by hp
Bonjour
Bounce Symphony
Brother MFL-Pro Suite MFC-9340CDW
Build-a-lot
Cake Mania
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Chuzzle Deluxe
Citrix Online Launcher
COMODO BackUp
CyberLink Media Suite Premium
CyberLink PowerDVD 10
D3DX10
Definition Update for Microsoft Office 2010 (KB3085525) 32-Bit Edition
DirectX for Managed Code Update (Summer 2004)
DVD Menu Pack for HP TouchSmart Video
ESET Online Scanner v3
Farm Frenzy
FATE
Fidelity Active Trader Pro®
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 7.2.5.3356
Governor of Poker 2 Premium Edition
Hewlett-Packard ACLM.NET v1.2.2.3
HP Auto
HP Calendar
HP Client Services
HP Clock
HP Customer Experience Enhancements
HP FWUpdateEDO2
HP Games
HP LinkUp
HP Magic Canvas
HP MovieStore
HP My Display TouchSmart Edition
HP Notes
HP Photo Canvas
HP Picture in Picture
HP Product Detection
HP RSS
HP Setup
HP Setup Manager
HP SimplePass PE 2011
HP Support Assistant
HP Support Information
HP Support Solutions Framework
HP Touch Browser
HP TouchSmart Background - Beats
HP TouchSmart Bubble Wrap
HP TouchSmart Get Updated!
HP TouchSmart Metric Converter
HP TouchSmart Music
HP TouchSmart Paint Blast
HP TouchSmart Photo
HP TouchSmart Spot
HP TouchSmart Tap Tap Bear
HP TouchSmart Tutorials
HP TouchSmart Twitter
HP TouchSmart Video
HP TouchSmart Webcam
HP Unified IO
HP Update
HP Vision Hardware Diagnostics
HP Weather
HydraVision
I.R.I.S. OCR
IDT Audio
IHA_MessageCenter
Intel(R) Identity Protection Technology 1.1.2.0
Intel(R) Management Engine Components
Jewel Quest: The Sleepless Star - Collector's Edition
Junk Mail filter update
Kobo
LabelPrint
Logitech Unifying Software 2.50
Mah Jong Medley
Mesh Runtime
Microsoft .NET Framework 4.5.2
Microsoft Application Error Reporting
Microsoft Mathematics
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Business 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Touch Pack for Windows 7
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft WSE 3.0 Runtime
Microsoft XNA Framework Redistributable 3.0
Movie Theme Pack for HP TouchSmart Video
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
Mystery of Mortlake Mansion
Namco All-Stars: PAC-MAN
Norton Identity Safe
Nuance PaperPort 12
Nuance PDF Viewer Plus
PaperPort Image Printer 64-bit
Penguins!
PhotoNow!
Pivot Pro Plugin
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime amd64
Polar Bowler
Polar Golfer
Power2Go
PowerDirector
PressReader
Readiris Pro 12
Recovery Manager
Remote Graphics Receiver
RoxioNow Player
Scansoft PDF Professional
SDK
Security Update for Microsoft .NET Framework 4.5.2 (KB3023224)
Security Update for Microsoft .NET Framework 4.5.2 (KB3035490)
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
Security Update for Microsoft .NET Framework 4.5.2 (KB3074230)
Security Update for Microsoft .NET Framework 4.5.2 (KB3074550)
Security Update for Microsoft Excel 2010 (KB3085526) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598244) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2920748) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2965310) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3054848) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3054965) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB3054876) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype Click to Call
Skype™ 7.7
Slingo Deluxe
swMSM
TreeSize Free V3.3.2
TSHostedAppLauncher
Twitter
Update for Microsoft Access 2010 (KB2965300) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589318) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition
Update for Microsoft Office 2010 (KB2965301) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054873) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054962) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054964) 32-Bit Edition
Update for Microsoft Office 2010 (KB3055042) 32-Bit Edition
Update for Microsoft Office 2010 (KB3055047) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2965297) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB3055041) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB3085522) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553308) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB3085513) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2881021) 32-Bit Edition
Update for Microsoft Word 2010 (KB3085518) 32-Bit Edition
Vacation Quest - The Hawaiian Islands
Verizon Download Manager
Virtual Villagers 5 - New Believers
Vz In Home Agent
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
XY Chart Labeler 7.1
Zinio Reader 4
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
9/11/2015 12:42:39 PM, Error: Microsoft-Windows-SharedAccess_NAT [31004]  - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
.
==== End Of File ===========================


Attached Files
File Type: txt dds.txt (28.6 KB, 7 views)
My System SpecsSystem Spec
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 Error Message - 80070645...Trying to Reinstall MSE




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