Did you read this?... "Save any unsaved work. TFC will close ALL open programs including your browser! This will also eliminate all desktop shortcuts, so just be aware!
These shortcuts will come back with your desktop background after rebooting! Please run TFC.
TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs).
It shows the amount removed for each location found (in bytes) and the total removed (in MB).
Before running, it will stop Explorer and all other running apps.
When finished, the user must reboot to finish clearing any in-use temp files.
eliminate: completely remove or get rid of (something).
I interpreted eliminate to mean that the desktop shortcuts would be permanently removed.
Perhaps the OP did too.
- Please download MGADiag http://go.microsoft.com/fwlink/?linkid=52012 and save it to your desktop.
- Double click the
icon on your desktop.
- Push
- Push
- Go to Start -> Run and type in "Notepad"
- Go to Edit -> Paste in notepad.
- Copy and paste the results showing in notepad, in your next reply.
For information.
Sure is a lot of junk in those logs.
Jacee I notice this in the logs post#12
It might of already did it's dirty deeds.Key Found : [x64] HKCU\Software\Optimizer Pro
@ Tallguy924 the programs Jacee has suggested will do what they should do if the instruction are followed.
I have use them many times on my computers.
You very well might have more problems that these programs are not designed to repair.
Before getting into other repairs one must be sure the operating system is properly activated and all the garbage is removed.
It's a step at a time kind of thing.
Just follow Jacee's instructions.
I will go back to watching.
Thanks for all your support...
I followed your directions and here's the resulting output...
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAIAAQACAAAAAwABAAEAln26GTaQPimyjyRDSOrElmI9BGtMZISJdo0ucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
DBGP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
That is only part of the report log.
I believe that Jacee would like the complete report.
This tutorial by Brink should help you post the complete report here.
Windows Genuine and Activation Issue Posting Instructions
Thank you for sending along the instructions.
Below is a copy of the program results.
Let me know if I unintentionally made an error in the posting.
Thanks,
Kevin
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-788W3-H689G-6P6GT Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY= Windows Product ID: 00371-OEM-8992671-00008 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {080F0A0B-70AD-425F-A64D-AD20108B865E}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.150722-0600 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{080F0A0B-70AD-425F-A64D-AD20108B865E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-1030635894-3456836272-210214392</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Touchsmart 610-1280qd</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>ING_715</Version><SMBIOSVersion major="2" minor="6"/><Date>20120301000000.000000+000</Date></BIOS><HWID>046F3007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00178-926-700008-02-1033-7601.0000-0422011 Installation ID: 010163379593486454399666267770722331627463972373421495 Processor Certificate URL: SpcService Web Service Machine Certificate URL: RacService Web Service Use License URL: UseLicenseService Web Service Product Key Certificate URL: PkcService Web Service Partial Product Key: 6P6GT License Status: Licensed Remaining Windows rearm count: 1 Trusted time: 9/8/2015 4:06:52 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEAAQABAAIAAQACAAAAAwABAAEAln26GTaQPimyjyRDSOrElmI9BGtMZISJdo0ucw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HPQOEM SLIC-CPC FACP HPQOEM SLIC-CPC DBGP HPQOEM SLIC-CPC HPET HPQOEM SLIC-CPC MCFG HPQOEM SLIC-CPC SSDT HPQOEM SLIC-CPC SLIC HPQOEM SLIC-CPC SSDT HPQOEM SLIC-CPC
Unfortunately, all the investigative efforts have rendered themselves futile. I started out with this problem by the using the application you provided. Given that I thought that some of the actions you recommended may have changed things, I did, in fact, try to run it again and reinstall MSE - all to no avail.
Any further insights?
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