Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot login to Windows login screen and can't system repair.

31 Aug 2015   #1
BurningMercy

32
 
 
Cannot login to Windows login screen and can't system repair.

Hi, I'm new here. I created this account for help because my mother's password seems changed and she couldn't login, the keyboard wasn't sticky so she didn't mistype, caps lock wasn't on. I typed it my self and it didn't work, restarted the computer and it didn't work neither. I then go to thinking it was hacked and the password was simply changed. I go looking around for password changing boots for my flashdrive. I burned PASSCAPE on to my 16gig 2-1 flashdrive. Tried booting on all settings, booted normally, didn't work. So, I ignored it for a while and kept clicking "Reset password" button, It showed up as "Passcape" but claimed the usb slot was empy, wasn't; the slot is "F". I gave up hope on it, so I found this youtube video to reset it the manual labor way-here's the link to it: " https://www.youtube.com/watch?v=DLtJ-iDdWC0 " So, continuing on..

I was simply following the video's instructions, so at step one at duration "2:02" I have to cause a error, I just keep shutting-down the pc while it's booting, because windows will assume it's an error after 2 - 3 times of doing so. Okay, by the time I get to "Repair your computer" button I press enter. And the shocking surprise I get which is odd is this in quotes:
" Windows Boot Manager

Windows has failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."

If you do not have this disc, contact your administrator or computer manufacturer for assistance.


Status: 0xc000000f
Info: A required device isn't connected or can't be accessed. "

I can't manually reset the password at all, can't login, can't boot the flashdrives or CD's on this laptop.
Me and my mother think it was hacked, but don't know why or how. Oh-also I forgot to mention I changed a few bios-settings on the usb slots because the instructions for the Password reset tool said I needed to change "your bios-settings, then save changes and reset your computer." After knowing they wouldn't work, went back to BIOS and reset settings back to default-saved and reset. Then went for the URL link above. ^
I'd love to get this problem fixed immediatly. I don't have a "Windows installation disc" but, hopefully I won't need one. My mother's PC specs that I know of are:

Model name: Insperion 15-3537
Manufacturer: Dell
Type: Laptop
Proccessors: 2
Graphics Proccessing Unit: Intel core I5
Year: 2010

I really hope this can help me, thanks everyone here on this community.


My System SpecsSystem Spec
.
31 Aug 2015   #2
BurningMercy

32
 
 

NEWS FLASH: I just learned something new about the password problem, my mother never told me exactly what the problem is but I've been typing it wrong the entire time, typed it in and this in quotes is my discovery:

" The User Profile Service service failed the logon.
User profile cannot be loaded. "

She never told me exactly what was the problem everyone, all she said is "Did you change the password" (waking me up at 8AM) then "The password is changed and I can't get on!" What is this problem we are experiencing-i've never seen this before.
My System SpecsSystem Spec
31 Aug 2015   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
.

Reply

 Cannot login to Windows login screen and can't system repair.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Black screen before login, can't go to safe mode, repair unsuccessful
I'd really appreciate some help - for some reason my setup now won't get to the login screen, I get the green progress bar and (c) Microsoft, but no windows logo, then a black screen. When I restart I get taken to a screen telling me windows didn't start correctly, and to either launch startup...
General Discussion
Windows 7 login/welcome screen corrupt??? - Cannot login
hi guys, i've got a very strange problem with the kids laptop which i'm desperate to sort out as my kid has her exams coming up and needs access to her apps:(. Windows loads okay, upto the point when i get to the welcome screen. Sometimes it gets to the welcome screen, but the user...
BSOD Help and Support
Windows 7 Pro login as admin but no need to have login screen
I'm using Windows 7 Pro. I have remove the login pw in my user account now I do not need to do the login and able to use the computer right away. But I found I am using the computer as a user not administrator. How can I skip the login screen and go straight into desktop as administrator. How can I...
General Discussion
Can I Login to An RDP Session From My Windows Login Screen
I have an RDP Server on a windows 7 ultimate 32 bit and i would like to be able to use another system login screen to connect to this server. As in when i turn of display last local users, so that if i was to enter XXX into the username and XXX into the password and it will connect Although i...
Network & Sharing
Remove user login icons from login screen?
Is it possible to have users but not have their login icon appear on the login screen?
General Discussion
Win7 boots to blank screen (no login box), startup repair not working
We have a Windows 7 computer, fairly new Acer Inspire laptop. Recently, when it had turned itself off for power reasons, when we entered the login it first said 'not found' and then dropped to a screen that looks like the login background but without the login box. Ctrl+Alt+Delete doesn't work, you...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:15.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App