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Windows 7: Norton causes my computer to come out of Hibernation or sleep

01 Sep 2015   #1
Tinsby

Dual boot Win7 Pro 64 & Linux Mint 17.2 "Rafaela"
 
 
Norton causes my computer to come out of Hibernation or sleep

My machine comes out of Hibernation or sleep because of a program routine called by Norton's latest botched update.
Event viewer says :WakeSourceText Task Scheduler will execute '\Remediation\AntimalwareMigrationTask' task I have multiple entries that all started when Norton sent me an "upgrade" that I didn't ask for. They also took away the ability to BLOCK ALL NETWORK TRAFFIC as a feature of the firewall. Might be fine for those that don't use it but I did on occasion.

How to stop this Remediation\AntimalwareMigration Task from running? I am told this is to accommodate Win 10 and there is an alleged fix for it from Norton but I can't get it, it won't start to d/l when I click on it and I can't find it anywhere else.

Other than removing all vestiges of Norton and putting something else in it's place what can I do to keep the machine on standby without it waking up and shutting down every 3 hours or so?

Only way I see it is to shut the machine down entirely, THEN it doesn't wake up. OR switch over to my Linux Partition and use my version of Rafaela 17.2. Norton can't touch that one....

I was told to go to this site and get the 'fix': https://support.norton.com/sp/en/us/...rProfile_en_us

Sadly that FTP site doesn't work for either file available there.....


My System SpecsSystem Spec
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01 Sep 2015   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

What have you set 'power options' to do?

Go into your Control Panel and see what you can control with a 'custom plan'.
My System SpecsSystem Spec
02 Sep 2015   #3
Tinsby

Dual boot Win7 Pro 64 & Linux Mint 17.2 "Rafaela"
 
 
Norton has a patch for this problem.

Quote   Quote: Originally Posted by Jacee View Post
What have you set 'power options' to do?

Go into your Control Panel and see what you can control with a 'custom plan'.
Thanks but that wasn't the answer. The system was being awakened from hibernation by a process called:
"Remediation\AntimalwareMigrationTask" part of the latest offering from Norton for Win 10.

It took me 2 days and a lot of complaining to be able to get the 'fix' from the Norton FTP site. I couldn't get on the site for love nor money.

Once I got the file (188KB) and ran it, the machine now stays in hibernation.

I refer those with similar issues to use the excellent advice in this forum, on using the Event Viewer to see what's waking the machine up. If it's that process above, get the fix and run it. I did NOT have to re-install Norton after running the patch/fix.

Get the fix at: https://community.norton.com/en/foru...-norton-225215

Assuming you can log onto the FTP site to get it.

HTH someone,

J T
My System SpecsSystem Spec
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02 Sep 2015   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

Thanks for posting your findings. They should help others.
My System SpecsSystem Spec
04 Sep 2015   #5
NortonSupport

Windows 7 Ultimate x64
 
 

Sorry about that. Did you try Norton removal tool as well? www.norton.com/nrt and let us know if that helps.
Thank you!

Praveen
Norton Support.
My System SpecsSystem Spec
14 Dec 2015   #6
bulajap

Windows 7 Ultimate x64
 
 
Norton Remediation tool remover

Tinsby,
I am having the same issue..Windows 7 Ultimate 64 bit.

Can you give me the link for this tool?
thank you
My System SpecsSystem Spec
14 Dec 2015   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

The tool is in post #5 by NortonSupport but here it is again.

https://support.norton.com/sp/en/us/...cument&src=nrt
My System SpecsSystem Spec
20 Dec 2015   #8
Critt

Windows 7 Home Premium 64 bit
 
 
Norton wakes computer

Go to computer management, task scheduler, task scheduler library, remediation and right click on where it says AntimalwareMigration Task in the center pane and select properties. Click on the tab that says Conditions and uncheck everything under Idle and uncheck Wake the computer to run this task under Power. Your computer will now stay asleep if Norton was the culprit.
My System SpecsSystem Spec
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 Norton causes my computer to come out of Hibernation or sleep




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