New
#11
It's work like a charm...
Firstly I downloaded the following tools
HitmanPro from HitmanPro 3 - SurfRight
Microsofts Safety Scanner from Microsoft Safety Scanner - Free Virus Scan with the Microsoft Safety Scanner
AdwCleaner from https://toolslib.net/downloads/viewd.../1-adwcleaner/
JRT from www.bleepingcomputer.com
Reboot into safe mode but you need networking otherwise hitmanpro wont work as its cloud based scanning.
Firstly, when in safe mode. Run JRT.exe first. This can remove auto fill data from browsers & remove plugins as it did to me on chrome but not firefox & it will also stop active services that are still running in the background hidden. This will take between 5 - 20 minutes depending on your system.
When complete, run HitmanPro. You don't need to install, just run it, register for your free 30 day trial & then let it run. Delete all it recommends you to do or quarantine.
Then run Microsoft Safety scanner. This take's the longest time to complete but doing a full scan is important. Took about an hour for me but I do have over 10TB of HD drives so it may not take as long for you. I cant remember if this prompts you to reboot. You don't want to if so.
Finally run AdwCleaner. Let it scan & remove all it comes up with. It will then ask you to reboot. But make sure you have changed your settings to reboot normally before running AdwCleaner as once it prompts you to reboot, it won't let you click on anything but ok to reboot.
This I did twice as first time I did it in normal windows & it came back. 2nd time in safe mode & it removed it!
Hope this helps
After I investigate, the chrome extension of IDM Integration Module Extension is the problem...
thank you so much for helping me.... :):):)