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Windows 7: csrss and javaw.exe

10 Oct 2015   #11
Laith

Windows 10 Professional x64
 
 

You can try running Malwarebytes in Safe Mode.
Malwarebytes Anti-Malware Free
Safe Mode


My System SpecsSystem Spec
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10 Oct 2015   #12
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Quote   Quote: Originally Posted by Laith View Post
You can try running Malwarebytes in Safe Mode.
Malwarebytes Anti-Malware Free
Safe Mode
In addition to @Laith's expert advice....

For the record, in order to work properly & completely, MBAM ought to be run in normal Windows mode.
Running it in Safe Mode is not recommended and is really a last resort, especially since there are other means (such as Chameleon) to get it to run on badly infected systems.

Having said that, as @Laith also mentioned, some types of malware can be very difficult to fully remove & repair, as explained here.

If you still need help with this after running the aforementioned scan, then you might want to head over to one of several computer disinfection fora for a bit of expert, free help (unless @Laith, @Jacee,@cottonball, or someone else here can walk you through it).

Cheers,

MM
My System SpecsSystem Spec
10 Oct 2015   #13
Laith

Windows 10 Professional x64
 
 

I would suggest a re-install to completely get rid of this problem as it's very hard virus to properly fix. If you do have a system restore please restore from that.
My System SpecsSystem Spec
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10 Oct 2015   #14
DavisRaymondArt

Windows 7 Home Premium 64bit
 
 

Is there a way to boot up to system restore and choose a restore ? Since the control panel method has failed and asks for a disk check which fails due to some software guessing the malware
My System SpecsSystem Spec
10 Oct 2015   #15
Laith

Windows 10 Professional x64
 
 

Safe mode.
My System SpecsSystem Spec
10 Oct 2015   #16
DavisRaymondArt

Windows 7 Home Premium 64bit
 
 

Before i start the process let me confirm . 1. I have to run malwarebytes in safe mode 2. Run a system restore in safe mode . Then all done ?
My System SpecsSystem Spec
10 Oct 2015   #17
Laith

Windows 10 Professional x64
 
 

No, run Malwarebytes Charmeleon, if it fixes it, it fixes it. System restore is if Charmeleon didn't fix it.
My System SpecsSystem Spec
10 Oct 2015   #18
DavisRaymondArt

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Laith View Post
No, run Malwarebytes Charmeleon, if it fixes it, it fixes it. System restore is if Charmeleon didn't fix it.
Okay starting the process i will post results soon
My System SpecsSystem Spec
10 Oct 2015   #19
Laith

Windows 10 Professional x64
 
 

Sounds good to me.
My System SpecsSystem Spec
10 Oct 2015   #20
DavisRaymondArt

Windows 7 Home Premium 64bit
 
 

It worked guys. Thank you all so much ^^ still doing extra scans just incase malware bytes left some over
My System SpecsSystem Spec
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 csrss and javaw.exe




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