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Windows 7: Latest version Mbam problems

12 Oct 2015   #1
jonnyhillow

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Latest version Mbam problems

Still getting the below message on my user account even with Mbam rules downloaded and applied. Doesn't happen on Admin account , i guess i have to download Mbam rules for the "user account" as well .


I uninstalled correctly and restarted as requested but still seeing the message after every reboot.


Installed Mbam rules for "user account" still doesn't fix the issue.




Attached Thumbnails
Latest version Mbam problems-untitled.jpg  
My System SpecsSystem Spec
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12 Oct 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Try this.
Right tick on Malwarebytes and go to Properties. Then Advanced and select Run as administrator.

If it's Run as Admin is already check; try it unchecked.

My Malwarebytes Premium is 2.1.8.1057.
My System SpecsSystem Spec
12 Oct 2015   #3
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi, @jonnyhillow:

The LUA issues were supposed to have been fixed with this current version.

I know you said you reinstalled, but it's not clear from your post if you used the "best practices" method for a truly clean reinstall. And it sounds as if you did some self-medication by installing mbam-rules, which should not be necessary.

I suggest carefully following all the steps here: MBAM Clean Removal Process 2x.
Be sure to reboot when the removal tool prompts and it's a good idea to do so again AFTER the reinstall.
Please note: To work correctly, MBAM Consumer should be installed and configured from a Windows Admin account. It can then be run under other, LUA accounts and the new version should fix the previous issues with LUA updating, etc..

IMPORTANT EDIT: The particular error you show in your screenshot CAN be due to the presence of a rootkit. It is NOT related to the LUA updating issues that were on the changelog for version 2.2.0.1024.

SO: Please let us know if that proper clean reinstall does or does not fix the issue.

@LBB:

I think you mean 2.1.8.1057, as there is no version 2.1.8.1027? <just checking>

Thanks to you both,

MM
My System SpecsSystem Spec
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12 Oct 2015   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

You are correct I did make a bo bo. I have corrected it in my post.

Latest version Mbam problems-capture.pngmalwarebytes..png


My System SpecsSystem Spec
12 Oct 2015   #5
jonnyhillow

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks a lot gentlemen , after following the info and clean install all seems good now . Always appreciate your guys expertise and willingness to help.
My System SpecsSystem Spec
12 Oct 2015   #6
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Quote   Quote: Originally Posted by jonnyhillow View Post
Thanks a lot gentlemen , after following the info and clean install all seems good now . Always appreciate your guys expertise and willingness to help.
Aside from the fact that I'm not a gentleman <LOL>, I'm glad that the clean reinstall resolved your issue.

Thanks for letting us know,

MoxieMOMMA
My System SpecsSystem Spec
12 Oct 2015   #7
jonnyhillow

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Oops forgot , sorry MM .
My System SpecsSystem Spec
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 Latest version Mbam problems




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