What to do ??? Trojan infection.


  1. Posts : 1
    Windows_7 SP1 % 64 bit % Home Premium
       #1

    What to do ??? Trojan infection.


    Problem File:
    C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL

    Type:
    Win32/Virus.WebToolbar.c34

    So I did a scan on my system today with 360 Total Security Malware System Protection and it turned up a critical file. I know nothing about virus/malware programs and all I did was quarantine the file in question till i could get some feedback on how to handle it. Program stated that it was a Trojan and that the file description was MyWebSearch_Search Assistance "whatever that means" with a valid digital sig. Now what do i do after I quarantine it. Do I remove the ext. or do I remove the whole program file stran & then reinstall.

    Would appreciate any advice from some of you experienced tech. savie people out there to help me solve this problem in which I am facing and maybe some 101 on virus program do's and don'ts.

    Your fellow friend in need of a fix to his problematic computer.
    THK3
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to SevenForums,
    Post these scan results,

    Review Jacee’s instructions to run Adwcleaner here post #7,
    Ignore the title of the thread,
    Instant Savings App
    On the BleepingComputer site use the button that looks like this,

    You can use these free tools to see if they find anything,
    Manually Update them before running full scans,
    Try not to use your computer while the scans are running, (one at a time of course).

    See this tutorial on how to download and run Malwarebytes,
    Malwarebytes Anti-Malware Free
    Also use the Custom scan option not the Threat scan,
    Malwarebytes | Free Anti-Malware Detection & Removal Software
    SAS is safe to remove anything it finds
    SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #3

    I personally would be very cautions of a security program from China.

    https://en.wikipedia.org/wiki/Qihoo

    https://en.wikipedia.org/wiki/Qihoo#Products


    ThrashZone suggestions would be a good place to start.
      My Computer


  4. Posts : 1
    Windows 10
       #4

    Dear THK3,

    This is 360 Total Security support team.
    You're welcome to feedback your question to us via our email: support@360safe.com
    We'll have dedicated personal to resolve your problem.

    Sincerely,
    360 Total Security
      My Computer


  5. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #5

    toolbar


    Hi Justin,
    You will also need to remove the toolbar in either/both of your browsers.

    PS id get somemore RAM.

    Roy
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    I notice in THK3 System Specs.
    Antivirus Microsoft Security Essential / 360 Total Security
    This shows two security anti virus programs.
    You do not want more than one Anti Virus Program on one computer at one time.

    I personally would keep MSE.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:38.
Find Us