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Windows 7: Microsoft Security Essentials Scan stalled.

18 Dec 2015   #1
chewtah

7 homepremium, 64 bit
 
 
Microsoft Security Essentials Scan stalled.

I tried to run the MSE scan and so far its taken 14 hours.
It appears to have stalled on ...........

c\windows\checksurv\v1.01\windows6.1-7601-x86\neutralcab-v2.cab.winsx1\manifest\x86..................
and hasnt moved for few hours.

Could this indicate a problem? Is is something I can delete?

This is the Toshiba Win 7 32bit that can download but not install sp1, no matter what, SFC scannow scans stop at 94% and t doesn't seem to want to back up either, never has.


My System SpecsSystem Spec
.
18 Dec 2015   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Personally I would use Panda it's a heck of a lot better
My System SpecsSystem Spec
20 Dec 2015   #3
tony22

Windows 7 Ultimate x64 SP1
 
 

chewtah, I just posted a similar problem.
My System SpecsSystem Spec
.

20 Dec 2015   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

chewtah your system specs show you have Avira installed.

Quote:
Hard Drives One
Antivirus avira
Browser Google, firefox
I would recommend only having one anti virus program installed at one time on one computer.
MSE and Avira most likely are arguing with each other.
My System SpecsSystem Spec
20 Dec 2015   #5
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
chewtah your system specs show you have Avira installed.

Quote:
Hard Drives One
Antivirus avira
Browser Google, firefox
I would recommend only having one anti virus program installed at one time on one computer.
MSE and Avira most likely are arguing with each other.
That's a good point, @LBB.

Also, @chewtah, it seems that you have many open, working threads here, in multiple different forum sections besides this one, e.g.:
here
here
here


It's hard to say for sure what's wrong with your system without more robust data (such as diagnostic scan logs) in ONE place (rather than in multiple threads).

But the sum total of your posts suggests that there may be serious problems with the system (integrity violations on sfc, inability to install SP1, possible hardware issues/thermal shutdowns, stalled MSE scans, etc.).

I respectfully suggest that it might be a good idea to take a step back and regroup.
You might want to proceed with a more unified troubleshooting scheme (hardware > OS > software) rather than juggling multiple, parallel forum threads.
It might be advisable to check your hardware first, because a bad hard drive or other serious problem renders everything else (e.g. corrupt OS) moot.

Or (if the hardware is good), you might want to cut your losses, back up your data and perform a reformat/reinstall of Windows.
Sometimes, that's the better part of valor and the best way to get back up and running.
There are many excellent tutorials here to guide you through the process (and many expert folks to help).

<just my 2 cents, and worth less>

MM
My System SpecsSystem Spec
20 Dec 2015   #6
chewtah

7 homepremium, 64 bit
 
 

So,do I get rid of Avira? or just close it down when updating?
I'll try those things, I thought I was doing the 'start a new thread for each problem' maybe I mis-read something ( maybe since the day I first bought the computer)
I just tried to back up my data and it stops at 49% doing that too!

It won't update, backup, run Scannow, (stops at 94% or let me send the desktop log file to a zip file do I can post it in a new thread!(access denied)
My System SpecsSystem Spec
21 Dec 2015   #7
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by chewtah View Post
So,do I get rid of Avira? or just close it down when updating?
Disconnect from the Internet

Disable MSE.

Uninstall Avira completely.

Restart the computer.

Enable MSE.

Connect to the Internet.

Update MSE.

Scan with MSE.
My System SpecsSystem Spec
22 Dec 2015   #8
chewtah

7 homepremium, 64 bit
 
 

Iv just done that, see if it helps!
My System SpecsSystem Spec
22 Dec 2015   #9
chewtah

7 homepremium, 64 bit
 
 

And MSE full scan worked this time in about 8 hours, three cheers for Usernamesissues.
I really hope the answer has not been something I knew of for years, but thought wouldn't work.
My System SpecsSystem Spec
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 Microsoft Security Essentials Scan stalled.




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