Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: AVG Antivirus Free

07 Jan 2016   #1
Summerbear5

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
AVG Antivirus Free

Been using AVG Antivirus for years. Never had a major problem with it...

Firstly I hate stupid Zen it's un-needed additional software. Luckily when I installed AVG on my brand new desktop for some reason it didn't include the Zen which I was thankful for...Unfortunately I did a system recovery on my older Laptop computer running Windows 7 and installed the AVG Antivirus, stupid thing came with Zen but whatever...

My problem is however I'm trying to add a folder or file to exceptions and it won't let me. I've uninstalled AVG completely reinstalled it and it still will not let me add a folder or file to exceptions...On top of all that when I used the AVG Removal Tool now the damn thing when I log off user goes to a black screen and has to be manually shutdown with the power button...so annoying.

I ran a start-up diagnostic thingy it said Software Error then froze at 78% and didn't conclude the scan. Again had to manually shutdown. Don't understand why I'm getting this as I've just literally did a system recovery a week ago.


Does anyone know why though I can't add a folder or file to the exceptions list? Not getting an error message or anything when I click add exception and then chose exception type as folder, I hit browser computer I direct it to the folder and hit OK but then nothing happens.


My System SpecsSystem Spec
.
09 Jan 2016   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Let's see if junkware-removal-tool will get rid of it:

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
My System SpecsSystem Spec
12 Jan 2016   #3
Summerbear5

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry late, but here you go.


Attached Files
File Type: txt JRT.txt (2.5 KB, 1 views)
My System SpecsSystem Spec
.

12 Jan 2016   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

These might need to be deleted, unless you know for sure what program they belong to:
Failed to delete: C:\Users\Summer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HT397AJQ (Folder)
Failed to delete: C:\Users\Summer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WI9ONXPU (Folder)
Failed to delete: C:\Users\Summer\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZXE5O1ZF (Folder)



Please
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.


(ps) AVG Zen:
Your first step, naturally, is to install Zen on one of your devices. During the installation process you'll create a Zen account online.
If you don't have security protection for this device, you can click Protection to install a 30-day trial of AVG Internet Security. At the end of the trial period, you can choose to pay and keep the suite, or let it scale back to the free AVG AntiVirus.
My System SpecsSystem Spec
Reply

 AVG Antivirus Free




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Free Antivirus
Can any one suggest best free antivirus other than microsoft security essentials??
System Security
Is registering Avast! Free Antivirus free?
I downloaded Avast because it was free. It says that I have to register to Avast! Free Anti-virus. I thought this program was free? Or is registering for free?
System Security
Need advice for free antivirus+free firewall combo
I was thinking of the free ZoneAlarm firewall+free Avast! Antivirus combination. What do you think? Any better choice? Thanks.
System Security
Best free antivirus
Hey there I m currently using AVG free and its not removing a threat in my pc. Can anyone tell me which other free antivirus is better than AVG free ?
Software
AVG Antivirus 9.0 Free available
AVG Antivirus Free 9.0 is now available for those that use it. Download at source..
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App