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Windows 7: Microsoft Security Essentials doesn't finish full scan

04 Feb 2016   #1
Nelson35

Windows 7 Home Premium 64bit
 
 
Microsoft Security Essentials doesn't finish full scan

Lately when I try to do a full scan with MSE it gets stuck at the same spot and doesn't finish the scan. I ran sfc / scannow and got this: Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

I've attached it wasn't able to repair in a txt file




Attached Files
File Type: txt Cannot repair.txt (17.8 KB, 5 views)
My System SpecsSystem Spec
.
04 Feb 2016   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Remove KB3068708 and reboot.
Check Windows Updates again. It will offer you KB3068708 again.
Right tick on it and select hide.

Reboot and run sfc /scannow again.

If you still have a problem with MSE remove it and reinstall it again.
My System SpecsSystem Spec
04 Feb 2016   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
.

06 Feb 2016   #4
Nelson35

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Remove KB3068708 and reboot.
Check Windows Updates again. It will offer you KB3068708 again.
Right tick on it and select hide.

Reboot and run sfc /scannow again.

If you still have a problem with MSE remove it and reinstall it again.
I removed and reinstalled it. I got it to upgrade, which it wouldn't do before, but it became stuck again when I tried a full scan. Here's a pic.


Attached Thumbnails
Microsoft Security Essentials doesn't finish full scan-mse.jpg  
My System SpecsSystem Spec
06 Feb 2016   #5
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

If it's stuck on that one file in the winsxs folder for hours i would
Go to the VirusTotal site
https://www.virustotal.com/en/

Click on Choose file
"Navigate" to that file in the winsxs folder
Select/Open it
Click Scan it

See what VirusTotal does with the file
My System SpecsSystem Spec
06 Feb 2016   #6
Nelson35

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by DavidE View Post
If it's stuck on that one file in the winsxs folder for hours i would
Go to the VirusTotal site
https://www.virustotal.com/en/

Click on Choose file
"Navigate" to that file in the winsxs folder
Select/Open it
Click Scan it

See what VirusTotal does with the file
It said it was from Microsoft:

Copyright
© Microsoft Corporation. All rights reserved.


Product Microsoft® Windows® Operating System
Original name vsstrace.dll
Internal name vsstrace.dll
File version 6.1.7600.16385 (win7_rtm.090713-1255)
Description Microsoft® Volume Shadow Copy Service Tracing Library
Signature verification Signed file, verified signature
Signing date 4:17 AM 7/14/2009

My System SpecsSystem Spec
06 Feb 2016   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Anytime MSE has stalled or seemed frozen all I did was close it and go to windows updates and see if there was anything there waiting to be installed security wise relating to MSE
If nothing there I'd manually search for windows updates

After all said and done I'd do what I already posted = switch to Panda and uninstall MSE
My System SpecsSystem Spec
06 Feb 2016   #8
Nelson35

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Anytime MSE has stalled or seemed frozen all I did was close it and go to windows updates and see if there was anything there waiting to be installed security wise relating to MSE
If nothing there I'd manually search for windows updates

After all said and done I'd do what I already posted = switch to Panda and uninstall MSE
Panda eh? There are so many programs out there, I've never heard of that one. I have the pro version of Malwarebytes and the free version of Super anti spyware installed on here. I'll have to check out Panda if I can't get MSE back to working right.
My System SpecsSystem Spec
06 Feb 2016   #9
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Why wait
FREE and lightweight antivirus - Panda Security

FYI you don't need to associate a email account with it just click off of it ..later...
My System SpecsSystem Spec
06 Feb 2016   #10
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote   Quote: Originally Posted by Nelson35 View Post
Quote   Quote: Originally Posted by DavidE View Post
If it's stuck on that one file in the winsxs folder for hours i would
Go to the VirusTotal site
https://www.virustotal.com/en/

Click on Choose file
"Navigate" to that file in the winsxs folder
Select/Open it
Click Scan it

See what VirusTotal does with the file
It said it was from Microsoft:

Copyright
© Microsoft Corporation. All rights reserved.


Product Microsoft® Windows® Operating System
Original name vsstrace.dll
Internal name vsstrace.dll
File version 6.1.7600.16385 (win7_rtm.090713-1255)
Description Microsoft® Volume Shadow Copy Service Tracing Library
Signature verification Signed file, verified signature
Signing date 4:17 AM 7/14/2009

I suggested VirusTotal to see if any of the scanners find malware in that file, or couldn't scan the file.
From your post, it looks like the file is clean and can be scanned.
My System SpecsSystem Spec
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