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Windows 7: Pop up computer virus scam

17 Mar 2016   #1
Mamma8

windows 7home edition x64
 
 
Pop up computer virus scam

Ok so I was surfing and I got that pop scam.
the white window had a bunch of mumbo jumbo about security alert with a phone number to call to ensure your security then make sure you check you bank accts and so on.
Underneath that window you could see the bright blue screen that if you click to close the white window the annoying automated slightly female voice plays the call this number blah blah loop.

My question is should I download a stand along scan or do an online scan if so what would be some suggestions. I did run my malwarebytes free edition and AVG anti virus ( both showed nothing)

I am comfortable going into regedit and looking around and deleting if that would be the best route could someone direct me to the correct hive
Thank you


My System SpecsSystem Spec
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17 Mar 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Mamma,
Good spot, if MBAM came up clear your probably OK.
If you want to make doubley sure, I would also run eset Online, (dissable AVG during scan), check all the options.

Roy
My System SpecsSystem Spec
17 Mar 2016   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

It must have been something like what I got. I just ignore it.


Attached Thumbnails
Pop up computer virus scam-2014-12-14_0053.png  
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17 Mar 2016   #4
Mamma8

windows 7home edition x64
 
 

mine looked like this or very close to it I should of taken a screen shot of mine


Attached Images
Pop up computer virus scam-fake.png 
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17 Mar 2016   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

If you ever get a pop-up like that
CLOSE the browser using task manager. i know everyone just hits the X

Roy
My System SpecsSystem Spec
17 Mar 2016   #6
Mamma8

windows 7home edition x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
If you ever get a pop-up like that
CLOSE the browser using task manager. i know everyone just hits the X

Roy
Yup that's what I did. Why do these come through if you have anti malware and anti virus
My System SpecsSystem Spec
17 Mar 2016   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

For that you need an ad blocker. I am not supposed to post one here because this site receives finances from ads also.
My System SpecsSystem Spec
17 Mar 2016   #8
Mamma8

windows 7home edition x64
 
 

I had ad blocker enabled in IE 11 & I thought AVG antivirus blocked ads oops
My System SpecsSystem Spec
17 Mar 2016   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Quote   Quote: Originally Posted by Mamma8 View Post
Quote   Quote: Originally Posted by torchwood View Post
If you ever get a pop-up like that
CLOSE the browser using task manager. i know everyone just hits the X

Roy
Yup that's what I did. Why do these come through if you have anti malware and anti virus
What anti malware program do you use active?
Free Malwarebytes does not run active to block such things.
My System SpecsSystem Spec
17 Mar 2016   #10
Mamma8

windows 7home edition x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Quote   Quote: Originally Posted by Mamma8 View Post
Quote   Quote: Originally Posted by torchwood View Post
If you ever get a pop-up like that
CLOSE the browser using task manager. i know everyone just hits the X

Roy
Yup that's what I did. Why do these come through if you have anti malware and anti virus
What anti malware program do you use active?
Free Malwarebytes does not run active to block such things.
I had AVG Antivirus I ran malwarbytes after the fact nothing showed up
My System SpecsSystem Spec
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 Pop up computer virus scam




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