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Windows 7: Help With Albireo Virus

08 May 2016   #21
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks Bunga. The only thing that shows up in Firefox is:

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

user.js is sometimes created by malware. Sometimes it's created by the user (yourself) on purpose to over-ride some settings in Firefox.

If you didn't create the user.js file:

Navigate to your FF Profile. Example:

"C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\950pdgql.default\user.js"

So for your machine navigate to

C:\Users\Bunga\AppData\Roaming\Mozilla\Firefox\Profiles\

Click on your Profile folder and find user.js. Copy the file to your desktop.

Find the user.js file on your desktop and rename it to user.txt.

Upload it for us to look at please.


My System SpecsSystem Spec
.
08 May 2016   #22
Bunga

Windows 7 Home Premium 64 bit.
 
 

There are no profiles listed in the folder nor any js. files. There are json files (login, addons , extensions) but nothing with my name or anyone else.
My System SpecsSystem Spec
08 May 2016   #23
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay I need rest. Will check back tomorrow. In the meantime you could also download MiniToolbox:

MiniToolBox Download

Run it with these settings:
Help With Albireo Virus-minitoolbox.jpg
It will save a file named "results.txt" to your desktop. Would you upload the file? Thanks.


My System SpecsSystem Spec
.

08 May 2016   #24
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Bunga View Post
There are no profiles listed in the folder nor any js. files. There are json files (login, addons , extensions) but nothing with my name or anyone else.
Your report directly from Firefox says that there is a user.js file in your profile. Like this one:
Help With Albireo Virus-user-js.jpg
If you can't see it - go to your profile folder - right click it then choose "copy as path"

Paste into notepad and let us know what the path is. I can write a script to delete the user.js file.
Help With Albireo Virus-firefox-profile-path.jpg
Edit: Sorry - getting tired. Had to swap image as the original showed the wrong folder!


My System SpecsSystem Spec
08 May 2016   #25
Bunga

Windows 7 Home Premium 64 bit.
 
 

Here she is. Thanks for your patience and assistance.


Attached Files
File Type: txt MTB.txt (30.0 KB, 3 views)
My System SpecsSystem Spec
08 May 2016   #26
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Bunga View Post
Here she is. Thanks for your patience and assistance.
That looks okay. Check to see if you still have the same issue in Firefox since proxy settings were reset.

Will check back tomorrow.
My System SpecsSystem Spec
09 May 2016   #27
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

From your posted Firefox report:

Quote:
user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Would like to get a look at that user.js file.

From your MiniToolbox report:

Quote:
NetBIOS over Tcpip. . . . . . . . : Enabled
It should be disabled.

Control Panel > Network and Sharing Center

Select "Change Adapter Settings"

Double click on your active connection then "Properties"

Then see if you can follow the numbered steps in this screenhot:
Help With Albireo Virus-screenshot001.jpg


My System SpecsSystem Spec
09 May 2016   #28
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Would you also try another browser to see if you get the same issue?

Download Cyberfox Portable Intel Optimized 32 bit version here:

https://sourceforge.net/projects/cyb...pped%20Format/

It's the fourth one in the download list.

It's portable so runs without install and uses it's own profile. It's a Firefox 32bit variant.

If it works and doesn't suffer the same problem then I guess we will have to clean install Firefox after backing up bookmarks and extensions.

Add/ Remove Programs will not fully remove firefox to allow a clean install so if you want to try clean installing Firefox let us know and I'll post the steps needed.
My System SpecsSystem Spec
09 May 2016   #29
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Another request:

Download Farbar Recovery Scan Tool 64bit version: Farbar Recovery Scan Tool Download

Save it to your Desktop. Double-click the downloaded file to run it.
When the tool opens, click Yes to the disclaimer.
Press the Scan button.

When done, the tool makes two logs, FRST.txt and Addition.txt, in the same directory (Your Desktop).

Upload FRST.txt and Addition.txt in your reply.

If it detects anything that needs fixing I can upload a fixlist and you can use the tool to run the fixes.
My System SpecsSystem Spec
09 May 2016   #30
mdd1963

Windows 7 Home Premium 64 bit
 
 

SPyhunter? LOL!
My System SpecsSystem Spec
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 Help With Albireo Virus




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