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Windows 7: laptop slower since MSE found a potential threat (and didn't deal??)

19 May 2016   #21
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

Ok here's what I got. Thanks for all your help




Attached Images
laptop slower since MSE found a potential threat (and didn't deal??)-scannow.png 
My System SpecsSystem Spec
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19 May 2016   #22
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmmm......check your Startup and Services items in MSConfig, and post a listing of what's in there please.
My System SpecsSystem Spec
19 May 2016   #23
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

Here's the Startup list. The Services list is a lot longer, is there any way to expand that window or easily copy the contents other than print screen successive windows (as I did for startup)?


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laptop slower since MSE found a potential threat (and didn't deal??)-startup.png  
My System SpecsSystem Spec
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20 May 2016   #24
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

Would there be any significance in this little pop up MSE window that I see a bit of now - at least once every time I have my laptop on. It's only appeared since this issue arose, I've never seen it before then.


Attached Thumbnails
laptop slower since MSE found a potential threat (and didn't deal??)-msedeal.png  
My System SpecsSystem Spec
20 May 2016   #25
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Turn off MSE for now.

Make a list of all the HP items in Startup and uncheck them. Save the config, and reboot. Is the boot any quicker?
My System SpecsSystem Spec
20 May 2016   #26
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

Did that, unchecked three items but it hasn't made any difference
should I recheck them again?
My System SpecsSystem Spec
21 May 2016   #27
RoasterMen

Windows 10 Pro 64-bit
 
 

Have you tried defragging your hard drive? You should do this for atleast once per 2 weeks.
My System SpecsSystem Spec
21 May 2016   #28
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

Roaster I looked at Defragmenter, it last ran 12 May.

C: was 1% fragmented so I defragged that.

System is 7% fragmented and when I try to defrag it the process won't complete. I've tried a few times.
My System SpecsSystem Spec
21 May 2016   #29
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The only thing I think we can do now is gather a startup trace:

Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace

As far as I know Cluberti is the only person that can decipher the results properly, so follow the tutorial, and I'll ask him to have a look.
My System SpecsSystem Spec
21 May 2016   #30
ajaye

64 bit, Windows 7 Home Premium SP1
 
 

ETA it's ok, the process stopped properly after 50 minutes.

Thanks Golden, I started to follow the instructions then realised because of my slow internet I should take my laptop to the local library to use their quick internet. So I cancelled my download and got this. It's been like this for at least half an hour. Can I ignore the warning and shut down to take to the library?


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laptop slower since MSE found a potential threat (and didn't deal??)-canc.png  
My System SpecsSystem Spec
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