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Windows 7: Virus

24 Aug 2016   #1
Timsky

Windows 7 Home Premium 32bit
 
 
Virus

I've got a virus called Wondershare. It is in C\Program Files\Common Files and I can't delete it because it says it is open in another program. How can I get rid of it?


My System SpecsSystem Spec
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24 Aug 2016   #2
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Hello,

Reboot into Safe Mode then remove it from Programs.
Safe Mode

To remove manually from Registry Editor: REGEDIT
  1. Go into registry editor.
  2. Collapse all the files.
  3. Go under "edit" and hit "find" - type in Wondershare and it will call up instances of the file (one by one).
  4. You have to delete them manually.
  5. Hit F3 to find the next instance of the file until you go through the entire registry.
There may be as many as 30 different registry keys with the Wondershare on it.

Note: If your not familiar with using Registry Editor, I would not recommend this step.


John
My System SpecsSystem Spec
24 Aug 2016   #3
Timsky

Windows 7 Home Premium 32bit
 
 

That worked. Thanks.
My System SpecsSystem Spec
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25 Aug 2016   #4
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Glad you were able to get sorted.

John
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