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Windows 7: BitDefender Threat scanner error

26 Sep 2016   #11
alexhob123

Windows 7 Home Premium 64bit
 
 

Bitdefender is not even installed on my laptop so what do I do now

What if I delete the file will that fix it I just deleted it

Or should I reinstall it again or what torchwood


My System SpecsSystem Spec
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26 Sep 2016   #12
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Click Start and type in the search box
uninstall a program
Click on the suggestion or hit the enter key
On the top right next to the question mark symbol switch the page view to list
All existing programs will be listed in one page
Use the snipping tool to take a screen shot and upload it here.

Use the links above my signature on how to take and upload screen shots here if you need help with that.
My System SpecsSystem Spec
26 Sep 2016   #13
alexhob123

Windows 7 Home Premium 64bit
 
 

here they are

Click on the suggestion or hit the enter key what do you mean i can't find it


Attached Thumbnails
BitDefender Threat scanner error-uninstall-program-part-1.jpg   BitDefender Threat scanner error-unistall-program-part-2.jpg   BitDefender Threat scanner error-uninstall-program-part-3.jpg  
My System SpecsSystem Spec
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26 Sep 2016   #14
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi
Click Start and type in the search box
task scheduler
Hit the enter key....

On the left column expand the task scheduler library with the little triangle on the left of it,
See if there are any bit defender tasks.
Could of came with any number of downloads you've used in the past.
When did all of this start exactly and what was the last several downloads you have done before the issue started ?
My System SpecsSystem Spec
26 Sep 2016   #15
alexhob123

Windows 7 Home Premium 64bit
 
 

Nope there are no BitDefender tasks
My System SpecsSystem Spec
26 Sep 2016   #16
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Alex,
can you go
Computer >> C >> program files/program files X86, any BitDefender entries,
especially these 2 known malware
c:\Program Files\BitDefender 2011
c:\Program Files\BitDefender 2011\bitdefender.exe

BitDef logs
go to
c > windows > bitDef >> logs >> gdzXXXX

NOT
C > windows > temp

please run AdwCleaner, post results
AdwCleaner Download


Roy
My System SpecsSystem Spec
26 Sep 2016   #17
alexhob123

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Alex,
can you go
Computer >> C >> program files/program files X86, any BitDefender entries,
especially these 2 known malware
c:\Program Files\BitDefender 2011
c:\Program Files\BitDefender 2011\bitdefender.exe

BitDef logs
go to
c > windows > bitDef >> logs >> gdzXXXX

NOT
C > windows > temp

please run AdwCleaner, post results
AdwCleaner Download


Roy
No BitDefender entries in either areas running adwCleaner now will post results after
My System SpecsSystem Spec
26 Sep 2016   #18
alexhob123

Windows 7 Home Premium 64bit
 
 

Here are the results


Attached Files
File Type: txt AdwCleaner[S0].txt (10.4 KB, 3 views)
My System SpecsSystem Spec
26 Sep 2016   #19
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Alex,
as with all Adware cleaners, its possible that it deletes items that you use, but are classified as
Potentially unwanted programs.

Check if you want anything referenced to be reinstalled.

There are some really strange entries.

Reboot once ADWcleaner has deleted the entries.

Report back if that pop-up re-appears

Roy
My System SpecsSystem Spec
26 Sep 2016   #20
alexhob123

Windows 7 Home Premium 64bit
 
 

okay i will do
My System SpecsSystem Spec
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 BitDefender Threat scanner error




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