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Windows 7: Windows 7 Home Premium: Please help...Programs Will Not Update

27 Sep 2016   #1
flashdrive

Windows 7 Home Premium 64Bit
 
 
Windows 7 Home Premium: Please help...Programs Will Not Update

Hi everyone.

For the past couple months I've noticed something odd on my PC. Programs that need updating (Windows, nVidia, MSE, etc.) will not download any updates. I click the update buttons in these programs and it starts the progress bar, but then after a few minutes it says it cannot download any updates. I don't have the firewall on and I don't have any aggressive settings in browsers or Windows. I've ran a couple tools - Microsoft EasyFix, Windows Update Diagnostic - but still the problem persists.

I've never had any issues getting updates with my programs before so I'm curious what the issue could be. I thought I would ask the WinExperts here about this, because you guys have always been very helpful in the past with my other PC issues.

I started a thread in the Win 7 Help Forums: Windows 7 Home Premium: Please help...Programs Will Not Update, but some of the users suggested I come here. You can check out that thread for more information and to see what progress has been made so far.

This problem just gets stranger every day, so any advice/suggestions would be appreciated. Thanks!


My System SpecsSystem Spec
.
27 Sep 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
You might fill in your system spec's page and add which security you ever had on this machine and how long you've had MSE as security.

Can you download and install NVidia drivers and install it manually ?
Latest NVIDIA ForceWare Video Drivers Windows 7

NVIDIA Drivers - Avoid Problems

Have you verified these updates are installed ?
Windows Update will not update and I've tried multiple fixes

Have you tried clean boot ?
Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
My System SpecsSystem Spec
27 Sep 2016   #3
flashdrive

Windows 7 Home Premium 64Bit
 
 

Hi Thrash. Thanks for the reply.

Filled in some specs for my PC. Not sure what all you need to be helpful, but I filled in as much as I could. I've had MSE for about a year. I can't get the nVidia drivers to install, manually or otherwise. . However I did get Windows Updates to install last night.

Attached are the screenshots you asked for.


Attached Images
Windows 7 Home Premium: Please help...Programs Will Not Update-startup1.jpg Windows 7 Home Premium: Please help...Programs Will Not Update-services1.jpg 
My System SpecsSystem Spec
.

27 Sep 2016   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Looks like the second screen shot was for services not the rest of the startup section.

Never mind you spliced them together
My System SpecsSystem Spec
27 Sep 2016   #5
flashdrive

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Never mind you spliced them together
Lol ... yep
My System SpecsSystem Spec
27 Sep 2016   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Nothing earth shattering there
Have you ran a scan with mbam and scanned for rootkits yet ?
Scan/ Custom scan/ Configure scan and check all partitions...
Windows 7 Home Premium: Please help...Programs Will Not Update-mbam-scan-rootkits.jpg


My System SpecsSystem Spec
27 Sep 2016   #7
flashdrive

Windows 7 Home Premium 64Bit
 
 

Yes, I believe so. I posted the MB scan results as a text file in the other thread. I can run another scan if you want me to, but it will have to be later tonight when I get home from work.
My System SpecsSystem Spec
27 Sep 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
That was just a little threat scan but rootkit was selected :/
I'd repeat doing a custom full scan personally.
My System SpecsSystem Spec
28 Sep 2016   #9
flashdrive

Windows 7 Home Premium 64Bit
 
 

Ran the scan. It found nothing.
My System SpecsSystem Spec
28 Sep 2016   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
I don't know could be a corrupt user account have you created a new administrator user account to test ?
My System SpecsSystem Spec
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