Why Bitdefender firewall bloks utorrent port?


  1. Posts : 20
    WINDOWS 7 ULTIMATE
       #1

    Why Bitdefender firewall bloks utorrent port?


    Why Bitdefender firewall blooks utorrent port only on windows 7?
    I'm using Windows 7 ultimate RTM with all the updates, utorrent 1.8.5 and bitdefender internet security 2010. The firewall is set to "allow known programs" and utorrent was put automatically on "allow", but if I try a port test it shoows that port doesn't appear to be open.
    I had the same settings on my windows vista ultimate and the port was allways open.
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  2. Posts : 5
    win7
       #2

    need help in this also.
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  3. Posts : 2,651
    W7 RTM Ultimate x64
       #3

    hello and welcome to the forum.

    Have you tried using uTorrent 2.0?

    If the problem is with uTorrent, it may already have been fixed.
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  4. Posts : 5
    win7
       #4

    im not sure if its utorrent problem. maybe u can teach me how to open port for utorrent using win7? im old com running on winxp got no problem with it.
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  5. Posts : 1
    windows 7
       #5

    In Expert mode, go to Firewall section >> then Network tab >> Under network configurations, change Stealth Mode to Off with your active adapter.

    Your port should now be open provided that you have correctly configured you router (See here).

    Hope this helps.
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  6. Posts : 2,292
    Windows 7 Home Premium x64
       #6

    KEVY said:
    Why Bitdefender firewall blooks utorrent port only on windows 7?
    I'm using Windows 7 ultimate RTM with all the updates, utorrent 1.8.5 and bitdefender internet security 2010. The firewall is set to "allow known programs" and utorrent was put automatically on "allow", but if I try a port test it shoows that port doesn't appear to be open.
    I had the same settings on my windows vista ultimate and the port was allways open.
    This isn't an issue with Bitdefender, or at least I don't think it is. You need to forward a port you use in utorrent. Before that check that utorrent doesn't randomize ports on each start.
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  7. TOF
    Posts : 88
    Microsoft Windows 7 Professional X64
       #7

    If you are connecting through a router, your router needs to be configured to the same port as your utorrent application too.
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  8. Posts : 13
    Windows 7 Ultimate 64bit
       #8

    u need to make a rule for utorrent in bitdefender to allow utorrent itself. u must allow it by creating a rule. go in bitdefender/antivirus/rules then make a new rule. press on utorrent. voila. done. ofc, if u got router, the port must be open first.

    also. might be good to show the advance view before u can do that in bd.
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  9. Posts : 169
    Windows 7 Ultimate x64
       #9

    I had the same problem a while back so I contacted BD support and this was their answer.

    Dear Customer,


    In order to troubleshoot the situation you have encountered please be so kind
    as

    to follow the procedure detailed below:

    -> Open the BitDefender window, select Settings, then select the Expert

    mode in Switch UI and click on Apply and then on Ok. Select the Firewall
    module

    and temporarily uncheck "Firewall is enabled". Now please test in order to
    see

    if the application can connect to the Internet;

    -> If it can connect now, please select the Network tab under Firewall, and

    you should be able to see at least one network in the Adapter list. Please

    select the down-pointing arrow under Trust Level for that network or for the

    network that you are currently using, and move the level to 'Trusted Local'.

    -> If it can not connect, please re-enable the Firewall and go to Rules.

    Please search for any processes belonging to the application that has the

    connectivity issue, click on "+" next to it and check in order to see if it
    has

    the Action "Deny" -> if this is the case please double click on the entry and


    change the action to "Allow";

    If none of these actions manage to solve the connectivity issue for that

    application please follow these steps to collect information that we will need
    in order to troubleshoot this issue:

    1. Open BitDefender in Expert Mode.

    2. Go to Firewall->Activity.

    3. Make sure the 'Increase Log Verbosity' option is checked.

    4. Reproduce the issue.

    5. Go to C:\Program FIles\BitDefender\BitDefender 2010 and doubleclick on
    supporttool.exe. Follow the wizard until you click Finish.

    6. Send the files rules.xml and profiles.xml from C:\Program
    Files\BitDefender\BitDefender 2010\Firewall

    7. Send the support tool archive that was created on your desktop.

    8. Send the file bdfirewall.txt from C:\Program Files\Common
    Files\BitDefender\BitDefender Firewall

    Looking forward to your reply.
    Best regards,

    Tudor Florescu
    BitDefender Technical Support Engineer
    -------------------------------------
    I tried these solutions but didn't really feel that it worked, but you could try.. I went back to KIS after that..
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  10. Posts : 20
    WINDOWS 7 ULTIMATE
    Thread Starter
       #10

    Know with all the updates from windows, all the updates from bitdefender and with the latest utorrent2.0 stable I don't have any more problems.

    But I still have some problems with the bitdefender systemtry icon, sometimes disapears on boot, and I have to do a log off, log on to see it again visible.
    The only system try icons that loads on startup are the volume,the clook set on "show icon and notification".
    And the bitdefender,ati control center and the realtek volume icon, how are set to"only show notification".
    Last edited by KEVY; 18 Feb 2010 at 04:59.
      My Computer


 

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