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Windows 7: Firewall blocking all windows and MSE updates

27 Nov 2009   #1
mizbear

Windows 7
 
 
Firewall blocking all windows and MSE updates

Hi,
We're using Windows 7 with Windows Firewall and MSE.
The firewall isn't allowing either Windows or MSE to automatically update.
In order for the updates to take place, we have to disable the firewall off, complete the update and then re-enable the firewall ...not really a good scenario.
We've configured the firewall to allow both MSE and Update launcher, but it still won't automatically update.
Anyone got any ideas?


My System SpecsSystem Spec
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27 Nov 2009   #2
torrentg

7600.20510 x86
 
 

That had to be some settings applied to the firewall by a user. By default, it allows WU well.

Try resetting the firewall back to default.
My System SpecsSystem Spec
27 Nov 2009   #3
logicearth

Windows 8.1 Pro (x64)
 
 

Do you have "Outbound" set to block?
My System SpecsSystem Spec
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27 Nov 2009   #4
torrentg

7600.20510 x86
 
 

Quote   Quote: Originally Posted by logicearth View Post
Do you have "Outbound" set to block?
Or also, Host Process for Windows Services (svchost.exe) needs outbound to work.
My System SpecsSystem Spec
28 Nov 2009   #5
mizbear

Windows 7
 
 

Quote   Quote: Originally Posted by torrentg View Post
That had to be some settings applied to the firewall by a user. By default, it allows WU well.

Try resetting the firewall back to default.
Nope, not guilty. This was a clean install of Windows 7 on a brand new computer and it was the default settings blocking updates and MSE.
My System SpecsSystem Spec
28 Nov 2009   #6
torrentg

7600.20510 x86
 
 

Default doesn't do that. Then it was the router or another issue. WU connects fine on all upgrades and clean installs with default settings out of the box.
My System SpecsSystem Spec
28 Nov 2009   #7
mizbear

Windows 7
 
 

Quote   Quote: Originally Posted by logicearth View Post
Do you have "Outbound" set to block?
no.
My System SpecsSystem Spec
28 Nov 2009   #8
mizbear

Windows 7
 
 

Quote   Quote: Originally Posted by torrentg View Post
Default doesn't do that. Then it was the router or another issue. WU connects fine on all upgrades and clean installs with default settings out of the box.
Ok.
Am just about to restore default settings and then attempt to update MSE and Windows.
Will see what happens
My System SpecsSystem Spec
28 Nov 2009   #9
kronckew

Win 7 ultimate x64 sp1
 
 

if that doesn't work, have a look in the event logs for the firewall, there may be some informative entries there.
My System SpecsSystem Spec
29 Nov 2009   #10
mizbear

Windows 7
 
 

Hi again,
We restored the firewall default settings, after checking and double-checking that there was no third-party software on the system using the Microsoft Cleanup utility thingy...incidentally, I was unable to download it until I disabled the firewall, and then it downloaded fine. Once the firewall was reset to default settings. I attempted to update MSE...it timed out with a failed connection. I attempted to run Windows Update, with the same result.
I disabled the firewall and was able to update both programmes.
The computer is only three weeks old; it came with a Norton Trial version, but we wiped the hard drive completely and created two, brand new partitions before installing Windows 7. I can find no trace of anything that was loaded onto the computer prior to the wipe.
I don't believe it is a router problem as we have another computer which allows us to update Windows, download programmes etc with no issues at all.
We were directed to two separated sites (by Microsoft support after logging an issue) to download msicuu2.exe to clean up the system and then conduct a manual update from this site: How to obtain the latest version of the Windows Update Agent to help manage updates on a computer
This computer blocked access to both these sites and I was unable to download the first program, or get access to the second program unless the firewall was disabled. Both sites worked on our other computer, hence my comment that it doesn't seem to be a router problem.
Any ideas??
My System SpecsSystem Spec
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 Firewall blocking all windows and MSE updates




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