How to ignore false positive, Avast.


  1. Posts : 108
    7068 64 bit + XP Pro
       #1

    How to ignore false positive, Avast.


    Hi, me again.

    I have just done my first full system scan with Avast and it has found a false positive trojan . I know what the program is, and want to keep it, but Avast does not give me an option to do so . I thought that by filling out the false positive report i would be o.k, but not so.

    Any ideas, please.
      My Computer


  2. Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #2

    Hi black dog,

    If you run the program there is an entry in the settings to add exclusions - just add your program to the list - if you need to exclude a folder or similar you can enter a mask
      My Computers


  3. Posts : 108
    7068 64 bit + XP Pro
    Thread Starter
       #3

    Thanks a lot, mate .
      My Computer


  4. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #4

    black dog said:
    Hi, me again.

    I have just done my first full system scan with Avast and it has found a false positive trojan . I know what the program is, and want to keep it, but Avast does not give me an option to do so . I thought that by filling out the false positive report i would be o.k, but not so.

    Any ideas, please.

    Could you possibly tell us what the program is that it picks up as a FP, so we'll all know?
      My Computer


  5. Posts : 108
    7068 64 bit + XP Pro
    Thread Starter
       #5

    The Forum rules don't allow me to mention it . Its the kind of thing that is often seen to be a Trojan by AV progs, but is not .

    The bad people will know what i mean .
      My Computer


  6. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #6

    ok, gotcha, nuff said.
      My Computer


  7. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #7

    The program in itself may not be the culprit that Avast sees as a Trojan, but rather the file that was downloaded. I certainly wouldn't count it as a 'false/positive' without checking with jotti:
    http://virusscan.jotti.org/
    or Virus Total:
    VirusTotal - Free Online Virus and Malware Scan
      My Computer


  8. Posts : 12,364
    8 Pro x64
       #8

    black dog said:
    The Forum rules don't allow me to mention it . Its the kind of thing that is often seen to be a Trojan by AV progs, but is not .

    The bad people will know what i mean .
    lol. That cracks me up
      My Computer


  9. Posts : 219
    Windows 7 Pro x64 & Win7 Pre x64 / Ubuntu 9.10 Beta
       #9

    black dog said:
    The Forum rules don't allow me to mention it . Its the kind of thing that is often seen to be a Trojan by AV progs, but is not .

    The bad people will know what i mean .

    LOL.
      My Computer


 

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