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Windows 7: How would you remove Search Engine Hijacker

14 Dec 2009   #1
IggyAZ

Windows 7 Ultimate (64 bit)
 
 
How would you remove Search Engine Hijacker

I'm trying to remove search engine hijacker from my brothers computer.He says he has run Malwarebytes, SpyBot Search and Destroy and has an up to date scan using McAfee Suite.
The symtoms are when he searches using Google or Bing he gets directed to some 3rd rate search engine with phoney information. The 3rd rate site changes each time.

I can hook up to him via Remote Access (He is in CT and I'm in AZ) to take some steps but I'm unable to find anything on the web on step for removal.

Any suggestions or links for removal?

Thanks


My System SpecsSystem Spec
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14 Dec 2009   #2
nailzuk

Windows 7 ultimate 32 bit oem & Arch Linux x86_64
 
 

sounds like the tdl3 rootkit, run hitman pro 3.5, if not read a tutorial on how to run combofix, that will sort it
My System SpecsSystem Spec
14 Dec 2009   #3
ccatlett1984

 

Be cautious running combofix, you can mess up the computer if you aren't careful.
My System SpecsSystem Spec
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14 Dec 2009   #4
TimStitt

Windows 7 Ultimate 64 bit
 
 

Also check the hosts file to make sure that there is no hard-coded ip-redirects
My System SpecsSystem Spec
14 Dec 2009   #5
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Other apps to try if you don't have success with nailzuk's suggestions:

Rkill

Threatfire
My System SpecsSystem Spec
15 Dec 2009   #6
IggyAZ

Windows 7 Ultimate (64 bit)
 
 

Thanks for the information.
I just checked out that Hitman Pro V3.5 and it just had an update that removes the TDL3 Rootkit virus.

Can't hurt.
Thanks
My System SpecsSystem Spec
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 How would you remove Search Engine Hijacker




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