Malwarebytes causes issues in Windows 7.

I recently installed malwarebytes anti-malware free edition and ran a scan.
It detected only one problem. Off the top of my head it was something relating to a dll file.

I removed the "infection"... However it turnsout I have just deleted some sort of sytem file without knowing.

Now I can't seee anything on my desktop. For example if I copy and paste something to my desktop, or create a new file, it will not show up. However when I browse to my desktop directory (C:\Users\Administrator\Desktop) the files are there.

Is there any way I can restore my desktop so I can see what I put there?

All help would be much appreciated.

Note: If I go to display properties and change the desktop icons showing uch as computer, recycle bin etc, they also do not show.

Yes, do a "Restore System" form the "Systems Tools" folder under Accessories in the Start Menu, or just hit the Windows key and type in System Restore.

You might try using Microsoft MSE, seems to be just a little better that Malwarbytes IMO.

Oh, and BTW "Welcome To The Seven Forums"

Lee said:

Yes, do a "Restore System" form the "Systems Tools" folder under Accessories in the Start Menu, or just hit the Windows key and type in System Restore.

You might try using Microsoft MSE, seems to be just a little better that Malwarbytes IMO.

Oh, and BTW "Welcome To The Seven Forums"

MSE and Malwarebyte's product are not comparable. It's like apples and oranges. MSE is a "preventer" as well as a remover, but MBAM is a remover only (unless you are using the paid version. MBAM is not an anti-virus product, but is a malware remover.

FYI, I have installed MBAM on over 100 customer machines, including probably 20 running Windows 7 and it has never caused an issue.

I take offense when someone starts a thread with an ominous title like this one. It causes new users to shy away from a product that can genuinely help them. I feel in cases like this it would be responsible of the admins to change the title to something less threatening, such as "Possible issue with xxxxxxxxxxxx."

I'm using Malwarebytes on at least 5 windows 7 PCs with no issues.

I seem to recall that there was a False Positive issue related to some Win7 file but that it could be recovered w/o too much difficulty. A search of the Malwarebytes forums led me to the solution when it happened to me.

Take a look at the log file stored at:

"C:\Users\Username\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs"

Appdata is hidden , so you need to show hidden files and folders.

I never had a problem with mbam.

ljscott said:

I recently installed malwarebytes anti-malware free edition and ran a scan.
It detected only one problem. Off the top of my head it was something relating to a dll file.

I removed the "infection"... However it turnsout I have just deleted some sort of sytem file without knowing.

Now I can't seee anything on my desktop. For example if I copy and paste something to my desktop, or create a new file, it will not show up. However when I browse to my desktop directory (C:\Users\Administrator\Desktop) the files are there.

Is there any way I can restore my desktop so I can see what I put there?

All help would be much appreciated.

Note: If I go to display properties and change the desktop icons showing uch as computer, recycle bin etc, they also do not show.