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Windows 7: Warning - Superantispyware Installer Will Cause BSOD

18 Jan 2009   #11

Vista
 
 

Quote:
Windows 7 already has excellent antispyware, Windows Defender, why would you even bother with a 3rd party product?

Are you kidding? Or being sarcastic maybe?


My System SpecsSystem Spec
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19 Jan 2009   #12
djs

Windows RC 7100 x64, Vista Ultimate x64,
 
 

SuperAntiSpyware free edition v4.24.1004 installed and runs perfectly on my win 7 x64 installation. It updates and runs a scan correctly.
My System SpecsSystem Spec
19 Jan 2009   #13

Vista Ult SP2/Win 7 Ult SP1/Win 8.1 Pro w/MC (all x64)
 
 

Maybe they've changed the installer. I'll try it on my x86 and report back.
My System SpecsSystem Spec
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19 Jan 2009   #14

Vista Ult SP2/Win 7 Ult SP1/Win 8.1 Pro w/MC (all x64)
 
 

OK - this time no BSOD but it refused in x86 with the popup "Windows Installer Has Stopped Working - send more info?"
I tried direct installation, saving and then compatibilty mode and even running as Admin, all the same result.
My System SpecsSystem Spec
19 Jan 2009   #15
djs

Windows RC 7100 x64, Vista Ultimate x64,
 
 

It seems as if it only works on a 64 bit installation.

I've installed win 7 32 bit and 64 bit, but I've only installed software and played with the 64 bit installation so far.
I will try and install in x86 and report back.
My System SpecsSystem Spec
19 Jan 2009   #16

 

Hmmm, sounds similar to my experiences with SEP 11 - One of Symantec's biggest complaints about Vista was that the kernel was locked up too tight for their software (and particularly their enterprise software) to run correctly, and that was one of the things that SP1 fixed for Vista.

I wonder if Windows 7 went back to he tightened kernel code that they originally used for Vista....
My System SpecsSystem Spec
27 Jun 2009   #17

xp
 
 

Quote   Quote: Originally Posted by Ex_Brit View Post
Tried it twice without and then with compatibility mode - each time BSOD before the installation can complete.

Fortunately you can boot back up again successfully. Good job as SA wont uninstall in Safe Mode.

I had to download and run their uninstaller as it fails to appear in CP > Programs > Uninstall a Program.

I've attached it if anyone else falls victim. It takes a couple of seconds to run and then reboot is necessary.

It's a pity as SA is quite a good anti-spyware agent & is a good last resort against Vundo before going the Hijackthis route.
Thanks for the info! However, it's not helping me at all...here's why. I upgraded to Windows 7 RC from a Vista Ultimate installation (x86), which already had SA installed on it. Now, whenever I boot Win 7, it's only a matter of seconds before the BSOD appears, and then the computer restarts after 2-3 seconds. I don't even have time to run the uninstaller. Any suggestions? Thanks so much!

Oh, and for what it's worth: this was just an old drive that I use mostly for experimenting with new operating systems - there's nothing to be lost here, so this isn't exactly a vital issue...just annoying as all get out.
My System SpecsSystem Spec
27 Jun 2009   #18

Vista Ult SP2/Win 7 Ult SP1/Win 8.1 Pro w/MC (all x64)
 
 

Run the "SuperAntispyware Uninstaller Assistant" as they call it.

See this page: SUPERAntiSpyware.com - Frequently Asked Questions
My System SpecsSystem Spec
27 Jun 2009   #19
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

It seems that the latest 4.26.1006 version of SuperAntispyware is working fine on my 64-bit Windows 7 (7229) build.
My System SpecsSystem Spec
27 Jun 2009   #20

Vista Ult SP2/Win 7 Ult SP1/Win 8.1 Pro w/MC (all x64)
 
 

I guess they've been working on it since we first tried it.
My System SpecsSystem Spec
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 Warning - Superantispyware Installer Will Cause BSOD




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