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Any WSUS admins in the house?
I'm setting up a WSUS 3.0 SP2 server at work. I have the server running, it's downloaded all of the updates for Office 2007 as well as XP, Vista and Windows 7.
I configure my Automatic Updates GPO on the domain to set the WSUS server, download and schedule installs and allow the end-user to reboot at their convenience.
I test from Windows XP and Windows Vista and I have no problems. Everything works as expected, updates are found, downloaded and can be installed or they install automatically at the scheduled install time.
With my Windows 7 Enterprise clients however, the system gets the settings properly from the GPO ( I can confirm looking at C:\windows\windowsupdate.log). I log in with a domain account that is a member of the local computers Admin group. The system updates the WU client version from 7.3.7600.16385 to 7.4.7600.226. At this point, nothing more is written to the log and looking at the installed updates history it shows only the Windows update Agent. The system is not telling me that a reboot is necessary, it's not showing the Automatic Updates shield in the taskbar and I don't see the Auto updates shield on the Shutdown button. At this point, I tell the machine to restart
When the machine starts up, during Starting Windows...you can see it updating some registry info then it huts the blue background screen and says Applying Windows updates. I log back on with my local account which is a local admin. I assume this is the Windows Update Agent completing.
Checking the C:\windows\windowsupdate.log file, shows a peculiarity highlighted in BOLD RED claiming, that the user declined to install an update at shutdown. Mind you, there was nothing and still is nothing telling me that I have to reboot. There are no popups in the taskbar saying that updates are pending which require a reboot.
At this point, my Windows 7 client simply refuses to find any updates from my WSUS server. I can check for updates and it comes back with nothing. I can run the WSUS Client Diagnostic Tool with the following results;Code:2010-01-27 12:21:21:227 920 b74 AU Successfully wrote event for AU health state:0 2010-01-27 12:21:21:227 920 b74 AU Featured notifications is disabled. 2010-01-27 12:21:21:227 920 b74 AU AU setting next detection timeout to 2010-01-28 00:59:47 2010-01-27 12:21:21:227 920 b74 AU Setting AU scheduled install time to 2010-01-28 13:00:00 2010-01-27 12:21:21:227 920 b74 AU Successfully wrote event for AU health state:0 2010-01-27 12:21:21:227 920 b74 AU Successfully wrote event for AU health state:0 2010-01-27 12:21:23:320 920 130 Report REPORT EVENT: {8DFF4E7A-3881-4BB7-BF41-DED4B5A94669} 2010-01-27 12:21:21:211-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 0 updates. 2010-01-27 12:21:23:320 920 130 Report REPORT EVENT: {4D93D9D0-C766-4171-B4B0-9BFC0742B6DC} 2010-01-27 12:21:21:211-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status. 2010-01-27 12:21:23:320 920 130 Report CWERReporter finishing event handling. (00000000) 2010-01-27 12:23:47:769 920 b1c Shutdwn user declined update at shutdown 2010-01-27 12:23:47:769 920 b1c AU Successfully wrote event for AU health state:0 2010-01-27 12:23:47:769 920 b1c AU AU initiates service shutdown 2010-01-27 12:23:47:769 920 b1c AU ########### AU: Uninitializing Automatic Updates ########### 2010-01-27 12:23:47:784 920 b1c Setup Performing pre-shutdown installation of agent 2010-01-27 12:23:47:784 920 b1c Report CWERReporter finishing event handling. (00000000) 2010-01-27 12:23:47:862 920 b1c Report Uploading 4 events using cached cookie, reporting URL = http://server.domain.com/ReportingWebService/ReportingWebService.asmx 2010-01-27 12:23:47:862 920 b1c Report Reporter successfully uploaded 4 events. 2010-01-27 12:23:47:862 920 b1c Setup Installing setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" 2010-01-27 12:23:50:440 920 b1c Setup Install of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.4.7600.226" succeeded and requires reboot 2010-01-27 12:23:50:519 920 b1c Service ********* 2010-01-27 12:23:50:519 920 b1c Service ** END ** Service: Service exit [Exit code = 0x240001] 2010-01-27 12:23:50:519 920 b1c Service *************
Code:C:\WSUSDIagTest>ClientDiag.exe WSUS Client Diagnostics Tool Checking Machine State Checking for admin rights to run tool . . . . . . . . . PASS Automatic Updates Service is running. . . . . . . . . . PASS Background Intelligent Transfer Service is running. . . PASS Wuaueng.dll version 7.4.7600.226. . . . . . . . . . . . PASS This version is WSUS 2.0 Checking AU Settings AU Option is 4: Scheduled Install . . . . . . . . . . . PASS Option is from Policy settings Checking Proxy Configuration Checking for winhttp local machine Proxy settings . . . PASS Winhttp local machine access type <Direct Connection> Winhttp local machine Proxy. . . . . . . . . . NONE Winhttp local machine ProxyBypass. . . . . . . NONE Checking User IE Proxy settings . . . . . . . . . . . . PASS User IE Proxy. . . . . . . . . . . . . . . . . NONE User IE ProxyByPass. . . . . . . . . . . . . . NONE User IE AutoConfig URL Proxy . . . . . . . . . NONE User IE AutoDetect AutoDetect not in use Checking Connection to WSUS/SUS Server WUServer = http://server.domain.com WUStatusServer = http://server.domain.com UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS Connection to server. . . . . . . . . . . . . . . . . . PASS SelfUpdate folder is present. . . . . . . . . . . . . . PASS Press Enter to Complete
The only way that I can get my Windows 7 client to work is to use the following procedure
1). Stop the Windows Update Service
2). Delete the C:\windows\softwaredistribution folder
3). Restart the Windows Update Service
4). run the auto client check, wuauclt.exe /detectnow
And low and behold, my updates are now found and download and work.
I've duplicated this problem now 10 times with virtual machines, all clean installs, all using Windows 7 Enterprise installs. Nothing else loaded or configured on the machines.
Anybody have any ideas?
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