New
#1
Help with removing new Trojan
Well didn't take long...my girlfriend's computer with a brand new Win 7 Pro installation has a Trojan...Bit Defender stops it from accessing the Internet and Quarantines it...but it keeps reappearing as a new name. The location is always the same though as shown in the attached JPG. The Folders (source) always stay the same...but Bit Defender just Quarantines it...can't seem to find the source and remove it tho ?
The C:\Windows\ServiceProfiles\NetworkService\AppData\Temp\ is always the same...the wbwb.tmp changes...the svchost.exe is always the same.
When I first opened the W\SP\NS directory...there was no "APPDATA" folder...and some how I managed to get the "\SERVICEPROFILE\NETWORKSERVICE\" to become hidden...while trying to show the APPDATA folder ?
Any help on how to both get the SERVICEPROFILE\NETWORKSERVICE folders to reappear, and, isolate this Trojan and remove it will be greatly appreciated.
Thanks, Tim