Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: SAL.xls.exe virus and resulting damage

01 Feb 2010   #1

Windows 7
SAL.xls.exe virus and resulting damage

I have been infected with sal.xls.exe virus and have removed it with AVG - latest version.

My hard disk and removable disks have a $recycle.bin and System Volume Information folder on them that is hidden and unaccessable.

I have stopped system restore and tried to delete folders. I can remove the $recycle.bin folder but not the system volume information folder. The $recycle.bin reappears.

How do I remove them?

I am running a HP Pavilion DV7 Notebook PC with a Intel Core i7 CPU Q820 1.73 GHz and 4 GB Ram

Need help as my system is slowing down. Any ideas please.

My System SpecsSystem Spec
01 Feb 2010   #2

Windows® 8 Pro (64-bit)

Quickly download Hitman Pro and run a scan.
Products - SurfRight
Make sure you are connected to internet before you scan.
My System SpecsSystem Spec
01 Feb 2010   #3


The System Volume Information stores system restore points and is undeletable.

If any or all restore points have an infection it may be best to turn of system restore and delete all restore points through Disk Cleanup - More options then when you are clean turn system restore back on and create a new restore point.
My System SpecsSystem Spec

01 Feb 2010   #4

Windows 7

I have run:
1. AVG Anti virus Free V9
2. AdAware Free V9 anti Spy and AntiRootkit
3 cCleaner V2.28.1091 (Latest)
4. AML Free Registery cleaner
5. HiJack this

I need to delete the $Recycle.bin and System Volume Information folders to clean up the disk and stop the virus reappearing.

In regedit I have set the values for Hidden files to 1 so I can see the folders but I can not delete them.

Any ideas?
My System SpecsSystem Spec
01 Feb 2010   #5


It's undeletable from windows. One of the major benefits of dual booting linux and windows is the ability to get into protected system folders including system volume information and delete files that would otherwise be impossible to remove. It comes in very handy for cleaning out infected HDDs, with almost no chance of spreading the virus/trojan/malware to my own computer. Something to consider trying.
My System SpecsSystem Spec
01 Feb 2010   #6

Windows 7

If it's undeletable from windows how can I stop it reinstalling $Recycle.Bin and how can I remove infected part of System Volume Information? I have turned off system restore.
My System SpecsSystem Spec
01 Feb 2010   #7

Windows 7 Professional x64

The Recycle Bin folder is put there because OS files are shown in Folder Options. If you don't like it, you can Hide Protected OS files in Folder Options or disable Recycle Bin for that drive.

Right-click on the Recycle Bin and select Properties.
My System SpecsSystem Spec
01 Feb 2010   #8


bw587 see if you can get a quick scan down with Malwarebytes. Update first before scanning.

The follow what Dinest suggested and do a scan with Hitman Pro.

|MG| Malwarebytes Anti-Malware 1.44 Download
My System SpecsSystem Spec
01 Feb 2010   #9

64-bit Windows 8.1 Pro

If you dont have a system image that you can restore from, you will need to do a clean install...
My System SpecsSystem Spec
01 Feb 2010   #10

Windows 7

If I can get into the system volume Information folder I can delete the malicious files. However I can see the folder in Explorer but I can't access the folder. Is there a way to get into the folder. There must be a setting somewhere to grant access.
My System SpecsSystem Spec

 SAL.xls.exe virus and resulting damage

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Heat Damage or Virus?
I have been struggling with my HP Pavillion DV7 laptop for about 2 weeks. Over that course of time i have did a system recovery several times to no avail. I have tried many virus softwares and nothing. What happens? At some time in point after windows loads up, could be hours of use or a few...
General Discussion
Got rid of a virus, but need to undo some damage
I contracted the "system cleaner" ransomware, probably due to having java plugin enabled in firefox. I think i've gotten it off of my system now by hard-deleting the files in safe mode while logged in as administrator. However, I am unable to login my other user profile that I was logged in...
System Security
can virus damage pc hardwares
if my pc has a virus not only os but can it malfunction my hardware or even damage it
Hardware & Devices
How to fix damage done by virus
Currently i removed virus's my brothers computer and have checked thoroughly using three types of Antivirus Avira run in: (safe mode and normal mode) Malewarebytes run in: (safe mode) MSERT run in: (normal mode) So i think i have cleared the trojans and adware that infected...
System Security
BSOD resulting in a slow startup.
Hello everyone, before I continue I'd like to thank you all for your attention. Recently I was playing a newly installed game called Battlefield 3 (which most of you might be familiar with), it's a rather demanding game but I figured I had a PC that could live up to the requirements. I had a...
BSOD Help and Support
Help with Virus Damage
Hi Recently a virus managed to get onto my computer. My anti virus detected and stoped it, but not before it did some damage. I quickly deleted the virus, which may not have been the best move, since I now don't know which virus it was. While I believe I've gotten rid of the virus and all...
System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 01:46.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App