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Windows 7: Virus Removal

05 Feb 2010   #1
mjwilson94

Window 7 Home Premium 64-Bit
 
 
Virus Removal

My Microsoft Security Essentials keeps alerting me to something called:

Name: Exploit:HTML/IframeRef.gen

Alert Level:
Severe

I click remove but sometime later the message pops up again saying to remove. I have clicked remove quite enough times now but still the pop-up appears. I have also tried to quarantine the virus but still nothing happens. The virus has a deifferent location every single time. I have tried removing with Microsoft Security Essentials, and no other program such as MalwareBytes and Spybot Search & Destroy find it.

Please any help on how to remove or suggestions, ideas and information will be gratefull. Thank-you




Attached Images
 
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05 Feb 2010   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

This is what Exploit:HTML/IframeRef.gen is:

http://www.microsoft.com/Security/po...#recovery_link



Are your virus definitions up to date?
How about Windows critical patches?
Do you have a firewall?
My System SpecsSystem Spec
05 Feb 2010   #3
mjwilson94

Window 7 Home Premium 64-Bit
 
 

An idea how I get rid of the Trojan
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05 Feb 2010   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You're visiting an infected web page ... MSE is detecting it.

Clear your Java cache
From the control panel, click on the Java icon (looks like a coffee cup)
click on the general tab, then click "Settings" and delete the temporary Internet files. You can also see what you've picked up and from what site if you click 'view'
My System SpecsSystem Spec
06 Feb 2010   #5
mjwilson94

Window 7 Home Premium 64-Bit
 
 

Have just cleared it but still has not worked.
My System SpecsSystem Spec
06 Feb 2010   #6
steve-pressman

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

Just an added thought download and run ccleaner and clean your cache out.

CCleaner - Download


Steve
My System SpecsSystem Spec
06 Feb 2010   #7
mjwilson94

Window 7 Home Premium 64-Bit
 
 

Thanks for this idea have also tried this aswell. Semms like I've tried everything :/
My System SpecsSystem Spec
06 Feb 2010   #8
jav

Windows 7 Ultimate x86 SP1
 
 

Quote   Quote: Originally Posted by mjwilson94 View Post
Thanks for this idea have also tried this aswell. Semms like I've tried everything :/
When does it appear?
which site/sites you were visting then? or Had open?
My System SpecsSystem Spec
06 Feb 2010   #9
mjwilson94

Window 7 Home Premium 64-Bit
 
 

Well basically it just appears randomly. And also when I am surfing the internet and click on a link in google lets say a random website will open up. This is a symptom of the virus. I have checked Pop-Up blocker is enabled but still the problem persists.
My System SpecsSystem Spec
06 Feb 2010   #10
D3ftOn3Z

Win 7 Ultimate SP1 x64
 
 

Have you tried spybot or malwarebytes to remove the trojan?
My System SpecsSystem Spec
Reply

 Virus Removal




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