Virus Removal

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  1. Posts : 139
    Window 7 Home Premium 64-Bit
       #1

    Virus Removal


    My Microsoft Security Essentials keeps alerting me to something called:

    Name: Exploit:HTML/IframeRef.gen

    Alert Level:
    Severe

    I click remove but sometime later the message pops up again saying to remove. I have clicked remove quite enough times now but still the pop-up appears. I have also tried to quarantine the virus but still nothing happens. The virus has a deifferent location every single time. I have tried removing with Microsoft Security Essentials, and no other program such as MalwareBytes and Spybot Search & Destroy find it.

    Please any help on how to remove or suggestions, ideas and information will be gratefull. Thank-you
    Attached Thumbnails Attached Thumbnails Virus Removal-virus-details.png  
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    This is what Exploit:HTML/IframeRef.gen is:

    http://www.microsoft.com/Security/po...#recovery_link



    Are your virus definitions up to date?
    How about Windows critical patches?
    Do you have a firewall?
      My Computer


  3. Posts : 139
    Window 7 Home Premium 64-Bit
    Thread Starter
       #3

    An idea how I get rid of the Trojan
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4

    You're visiting an infected web page ... MSE is detecting it.

    Clear your Java cache
    From the control panel, click on the Java icon (looks like a coffee cup)
    click on the general tab, then click "Settings" and delete the temporary Internet files. You can also see what you've picked up and from what site if you click 'view'
      My Computer


  5. Posts : 139
    Window 7 Home Premium 64-Bit
    Thread Starter
       #5

    Have just cleared it but still has not worked.
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  6. Posts : 842
    Windows 7 Ultimate 64 - OEM Service Pack 1
       #6

    Just an added thought download and run ccleaner and clean your cache out.

    CCleaner - Download


    Steve
      My Computer


  7. Posts : 139
    Window 7 Home Premium 64-Bit
    Thread Starter
       #7

    Thanks for this idea have also tried this aswell. Semms like I've tried everything :/
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  8. jav
    Posts : 713
    Windows 7 Ultimate x86 SP1
       #8

    mjwilson94 said:
    Thanks for this idea have also tried this aswell. Semms like I've tried everything :/
    When does it appear?
    which site/sites you were visting then? or Had open?
      My Computer


  9. Posts : 139
    Window 7 Home Premium 64-Bit
    Thread Starter
       #9

    Well basically it just appears randomly. And also when I am surfing the internet and click on a link in google lets say a random website will open up. This is a symptom of the virus. I have checked Pop-Up blocker is enabled but still the problem persists.
      My Computer


  10. Posts : 1,443
    Win 7 Ultimate SP1 x64
       #10

    Have you tried spybot or malwarebytes to remove the trojan?
      My Computer


 
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