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Windows 7: MSE and Zone Alarm

27 Feb 2010   #1
HJA

 
MSE and Zone Alarm

I installed MSE the other day and right away had system hangs after boot. Went through the boot list and disabled things to troubleshoot. Disabled Zone Alarm True Vector and no problems. Once back online I searched for MSE problems and Zone Alarm was high on the listings. Seems MSE doesn't like ZA very much. I happen to like ZA a lot so I guess I'll head back to ESET NOD. I had zero troubles as far as operation untill MSE. Free is nice , if it works.


My System SpecsSystem Spec
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27 Feb 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by HJA View Post
I installed MSE the other day and right away had system hangs after boot. Went through the boot list and disabled things to troubleshoot. Disabled Zone Alarm True Vector and no problems. Once back online I searched for MSE problems and Zone Alarm was high on the listings. Seems MSE doesn't like ZA very much. I happen to like ZA a lot so I guess I'll head back to ESET NOD. I had zero troubles as far as operation untill MSE. Free is nice , if it works.

why dont you just use eset smart security and not use zap? ESS has a commercial grade firewall and uses the NOD32 av.

Ken
My System SpecsSystem Spec
27 Feb 2010   #3
HJA

 

Quote:
why dont you just use eset smart security
Still have over a year left on subscription. I'll look into Smart Security though. Thanks for the tip.
My System SpecsSystem Spec
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27 Feb 2010   #4

Windows 7 Home Premium (64 bit)
 
 

Quote   Quote: Originally Posted by HJA View Post
Still have over a year left on subscription. I'll look into Smart Security though. Thanks for the tip.
I understand this on one level, as I have held on to a couple of virus checker programs I thought were substandard because I paid for them.

However, there is a rule that makes a lot of sense, even though it is rarely followed (even by me).

Don't make decisions based on sunk costs.
My System SpecsSystem Spec
27 Feb 2010   #5

Windows 7 Home Premium 64-bit
 
 

With MSE use Windows 7 Firewall Control to top off the firewall provided with Windows 7... You will likely never look back...
My System SpecsSystem Spec
28 Feb 2010   #6

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by HJA View Post
I installed MSE the other day and right away had system hangs after boot. Went through the boot list and disabled things to troubleshoot. Disabled Zone Alarm True Vector and no problems. Once back online I searched for MSE problems and Zone Alarm was high on the listings. Seems MSE doesn't like ZA very much. I happen to like ZA a lot so I guess I'll head back to ESET NOD. I had zero troubles as far as operation untill MSE. Free is nice , if it works.
I have ZoneAlarm firewall and MSE running in a VM together without a problem. It's not MSE. Most likely the issue is user error.
My System SpecsSystem Spec
28 Feb 2010   #7
HJA

 

Quote:
I have ZoneAlarm firewall and MSE running in a VM together without a problem. It's not MSE. Most likely the issue is user error.
After lockups constantly I went through in Safe Mode and limited the startup programs until I tried the ZA True Vector. Now it's running smooth. I found numerous posts all over regarding MSE and ZA. I don't use a Virtual PC. So I am listening. Whats MY error?????
My System SpecsSystem Spec
28 Feb 2010   #8

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by HJA View Post
Quote:
I have ZoneAlarm firewall and MSE running in a VM together without a problem. It's not MSE. Most likely the issue is user error.
After lockups constantly I went through in Safe Mode and limited the startup programs until I tried the ZA True Vector. Now it's running smooth. I found numerous posts all over regarding MSE and ZA. I don't use a Virtual PC. So I am listening. Whats MY error?????
I don't use Virutal PC either. I use VirtualBox for my VM needs. The VM consists of Windows XP SP3 with all current patches installed. I use snapshots so that I can go back to previous versions. So currently it is running MSE, I use that on all my systems at home. I installed ZA and the install went without a hitch. I can restart the VM without a problem. No lockups at all.

What is your error? Something you have done to your OS that is causing the lockup. I don't know what it is. My point is that you cannot blame MSE for the problem. You said that free is nice if it works. Well, MSE works and it works with ZA. So don't point the finger in the wrong direction.

Numerous posts "all over" regarding MSE and ZA point to more circumstances of user error.
My System SpecsSystem Spec
28 Feb 2010   #9
HJA

 

Here is a response from MS that dates back to Oct 09 from the ZA forum. This trouble as you can see goes back to Vista

Quote:
Unfortunately, you will run into problems running MSE with Zone Alarm, due to an issue in Windows Vista and above.
A possible solution would be to uninstall either Zone Alarm or MSE (I would recommend Zone Alarm, since Windows Vista already has a built in firewall)

We are actively working to identify a fix for this issue.
You should not be seeing any issues on Windows XP.

Sincerely,
Shiroy Choksey [MSFT]
Quote:
Numerous posts "all over" regarding MSE and ZA point to more circumstances of user error.
This is not something that just happens out of the blue, it is a compatability issue with ZA and MSE. As you can see above it has been about 6 months since the response. I happen to like ZA and will continue to use it. As for blame, if two products don't get along I go with the one I like. As for MSE I have seen good and bad reviews. As I said the problems are well documented. Nuff said. End post. Sorry I offended.
My System SpecsSystem Spec
28 Feb 2010   #10

Windows 7 Ultimate 32 bit
 
 

If you like ZA, there are other free anti-virus programs/malware out there other than MSE. Though Windows firewall is good for incoming, it leaves a whole lot to be desired for outgoing. ZA is easy to configure for both incoming and outgoing. You could also try PCTools and Comodo firewalls as an alternative to ZA when your subscription expires.
My System SpecsSystem Spec
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 MSE and Zone Alarm




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