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Windows 7: Malwarebytes freezes during scan

03 Mar 2010   #1
Terrorz

Windows 7 Ultimate 64-bit
 
 
Malwarebytes freezes during scan

Hey guys, whenever I scan (Full or Quick) malwarebytes gets laggy, and then it freezes, and I noticed that it freezes after it starts scanning through the HKEY files. Any suggestions or help will be appreciated.


My System SpecsSystem Spec
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03 Mar 2010   #2
MilesAhead

Windows 7 32 bit
 
 

How is your disk fragmentation? It's a disk intensive program. If you never defrag that could cause it to slow down and even hang.
My System SpecsSystem Spec
07 Mar 2010   #3
BuzzCola

Windows
 
 

I have exactly the same problem with Malwarebytes, I tried running it again today but it gets stuck at:



Does anyone have any solutions?
My System SpecsSystem Spec
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09 Mar 2010   #4
Terrorz

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by BuzzCola View Post
I have exactly the same problem with Malwarebytes, I tried running it again today but it gets stuck at:



Does anyone have any solutions?
Hi, I solved my problem, what you got to do is, unistall it then go to your start menu and in the search box type regedit.

Then click on the Edit tab, and click find... then in the box type Malwarebytes, and what ever comes up delete it, then find it again and delete it untill nothing comes up for malwarebytes... then reinstall it Thats what I did and my problem was solved.
My System SpecsSystem Spec
14 May 2010   #5
BuzzCola

Windows
 
 

Thanks that fixed it a few months ago I forgot to say thanks I upgraded to the full version of Malwarebytes and used a Malwarebytes Coupon to save 20%. Link is shared incase anyone wants discount too.
My System SpecsSystem Spec
07 Sep 2010   #6
heatherleigh7

Windows 7 Ultimate x32
 
 
I tried the regedit and didn't work...

My malwarebytes freezes every time it gets to a certain file and sometimes it restarts my Windows. I tried Rkill. I tried regedit. I tried safemode. I don't know what to do. None of my other anti programs are finding anything.
My System SpecsSystem Spec
07 Sep 2010   #7
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Hi, heatherleigh7. Welcome to Seven Forums.

Try cleaning the temporary files first.

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean
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 Malwarebytes freezes during scan




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