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Windows 7: malwarebytes help

23 Mar 2010   #1

windows 7
 
 
malwarebytes help

when i try to run it says run time error 0 after that error is run time error 440
automation error any help

My System SpecsSystem Spec
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23 Mar 2010   #2

Windows XP - Now Windows 7 Home Premium (64-bit).
 
 

Where did u download from? Can u right-click on the icon and choose 'Run as administrator' /

http://fileforum.betanews.com/detail...e/1186760019/1
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23 Mar 2010   #3

Windows 7 & Windows Vista Ultimate
 
 

When launching MBAM, there will be a prompt for UAC elevation so it isn't necessary to right-click, run as. It sounds as though it was a corrupt install.

Please download a randomized renamed mbam.exe version from here and do the following:
  • Place the renamed mbam.exe in the Program Files\Malwarebytes' Anti-Malware folder on the infected PC and launch the renamed file. Then malwarebytes should run.
  • Note: In some cases, it will be necessary to rename the randomly named mbam.exe to explorer.exe (for example, when you are also dealing with "Security Tool" or similar fake scanner. You should be able to bypass whatever is blocking it by renaming the program/ exe file you want to run, to explorer.exe).
  • Once the renamed mbam.exe runs, the first step is to click the update tab in order to download the latest updates. If the computer cannot connect to the Internet, download the latest MBAM update from here http://www.gt500.org/malwarebytes/database.jsp and transport it to the infected computer via USB or similar means. Then manually install the update.
  • Run a quick scan allowing MBAM to remove what is found.
  • Shutdown/restart the computer.
  • Please let us know if y ou receive a "bad image error" when restarting the computer. This can be fixed by removing the appropriate O20 - AppInit_DLLs file.
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23 Mar 2010   #4

Windows XP - Now Windows 7 Home Premium (64-bit).
 
 

I stand corrected; thanks Corrine
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23 Mar 2010   #5

windows 7
 
 

weird i download that file and then opened it and it worked and then closed it and opened up the one that was not working correctly
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23 Mar 2010   #6

windows 7
 
 

does this mean my computer is
infected
My System SpecsSystem Spec
23 Mar 2010   #7

Windows 7 Enterprise 64-bit
 
 

Looking around the internet, I've heard of a rootkit being the possible cause. Is this the only program that gives you errors? Download and run LookInMyPC (first link in my sig) so we can see what's in your computer. Post the log.
My System SpecsSystem Spec
23 Mar 2010   #8

windows 7
 
 

here it is


Attached Files
File Type: zip LookInMyPC.zip (72.8 KB, 14 views)
File Type: zip Baseline.zip (72.8 KB, 6 views)
My System SpecsSystem Spec
23 Mar 2010   #9

windows 7 ultimate 64 bit,Windows 7 ultimate 32 bit,Windows XP sp3 home
 
 

Quote   Quote: Originally Posted by tz frantic View Post
when i try to run it says run time error 0 after that error is run time error 440 automation error any help
here read this it might help you...Run-time error 0, Run-time error 440 automation error - Malwarebytes Forum

better still post at mbam forum Malwarebytes Forum -> General Malwarebytes' Anti-Malware Forum
My System SpecsSystem Spec
23 Mar 2010   #10

Windows 7 Enterprise 64-bit
 
 

I've looked at your logs (page 2), but could not find anything really conclusive. I could see when you tried to run the application though and I can also see that mbam.sys, is running, although I could not see the version info. A lot of people have had success by typing these in command prompt:

Quote:
regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll
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