malwarebytes help

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  1. Posts : 233
    windows 7
       #1

    malwarebytes help


    when i try to run it says run time error 0 after that error is run time error 440
    automation error any help
      My Computer


  2. Posts : 2,127
    Windows XP - Now Windows 7 Home Premium (64-bit).
       #2

    Where did u download from? Can u right-click on the icon and choose 'Run as administrator' /

    http://fileforum.betanews.com/detail...e/1186760019/1
      My Computer


  3. Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       #3

    When launching MBAM, there will be a prompt for UAC elevation so it isn't necessary to right-click, run as. It sounds as though it was a corrupt install.

    Please download a randomized renamed mbam.exe version from here and do the following:

    • Place the renamed mbam.exe in the Program Files\Malwarebytes' Anti-Malware folder on the infected PC and launch the renamed file. Then malwarebytes should run.
    • Note: In some cases, it will be necessary to rename the randomly named mbam.exe to explorer.exe (for example, when you are also dealing with "Security Tool" or similar fake scanner. You should be able to bypass whatever is blocking it by renaming the program/ exe file you want to run, to explorer.exe).
    • Once the renamed mbam.exe runs, the first step is to click the update tab in order to download the latest updates. If the computer cannot connect to the Internet, download the latest MBAM update from here http://www.gt500.org/malwarebytes/database.jsp and transport it to the infected computer via USB or similar means. Then manually install the update.
    • Run a quick scan allowing MBAM to remove what is found.
    • Shutdown/restart the computer.
    • Please let us know if y ou receive a "bad image error" when restarting the computer. This can be fixed by removing the appropriate O20 - AppInit_DLLs file.
      My Computer


  4. Posts : 2,127
    Windows XP - Now Windows 7 Home Premium (64-bit).
       #4

    I stand corrected; thanks Corrine
      My Computer


  5. Posts : 233
    windows 7
    Thread Starter
       #5

    weird i download that file and then opened it and it worked and then closed it and opened up the one that was not working correctly
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  6. Posts : 233
    windows 7
    Thread Starter
       #6

    does this mean my computer is
    infected
      My Computer


  7. Posts : 1,083
    Windows 7 Enterprise 64-bit
       #7

    Looking around the internet, I've heard of a rootkit being the possible cause. Is this the only program that gives you errors? Download and run LookInMyPC (first link in my sig) so we can see what's in your computer. Post the log.
      My Computer


  8. Posts : 233
    windows 7
    Thread Starter
       #8

    here it is
    malwarebytes help Attached Files
      My Computer


  9. Posts : 268
    windows 7 ultimate 64 bit,Windows 7 ultimate 32 bit,Windows XP sp3 home
       #9

    tz frantic said:
    when i try to run it says run time error 0 after that error is run time error 440 automation error any help
    here read this it might help you...Run-time error 0, Run-time error 440 automation error - Malwarebytes Forum

    better still post at mbam forum Malwarebytes Forum -> General Malwarebytes' Anti-Malware Forum
      My Computer


  10. Posts : 1,083
    Windows 7 Enterprise 64-bit
       #10

    I've looked at your logs (page 2), but could not find anything really conclusive. I could see when you tried to run the application though and I can also see that mbam.sys, is running, although I could not see the version info. A lot of people have had success by typing these in command prompt:

    regsvr32 mbamext.dll
    regsvr32 ssubtmr6.dll
    regsvr32 vbalsgrid6.ocx
    regsvr32 zlib.dll
      My Computer


 
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