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Windows 7: Microsoft Security Essentials

29 Mar 2010   #1
Dolfin

Windows 7 Professional (64bit)
 
 
Microsoft Security Essentials

I have Windows 7 Pro 64 bit on a HP 530 laptop. I have recently downloaded Microsoft Security Essentials. My problem is that, when I try to install it, it only gets as far as the validate windows page before stopping with the message "Microsoft Security Essentials set up has stopped working.....etc" I have a genuine windows installation and anyway, the program instantly stops working before it could validate my copy.
Does anyone else have this problem or know of a solution.

Thanks in anticipation


My System SpecsSystem Spec
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29 Mar 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

First, try downloading a new copy from here: http://www.microsoft.com/security_essentials

You can also look in the Event Viewer to see if any errors are logged.
My System SpecsSystem Spec
29 Mar 2010   #3
Dolfin

Windows 7 Professional (64bit)
 
 

That is the site I have downloaded from and the event viewer shows nothing untoward, possibly because the installation didn't get far enough to register anything.
My System SpecsSystem Spec
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29 Mar 2010   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Try to install it in safe mode or stop the startups temporarily. Something seems to throw a monkey wrench into the installation.
My System SpecsSystem Spec
29 Mar 2010   #5
tw33k

Windows 7 Ultimate (x64) SP1
 
 

Quote   Quote: Originally Posted by Dolfin View Post
I have Windows 7 Pro 64 bit on a HP 530 laptop. I have recently downloaded Microsoft Security Essentials. My problem is that, when I try to install it, it only gets as far as the validate windows page before stopping with the message "Microsoft Security Essentials set up has stopped working.....etc" I have a genuine windows installation and anyway, the program instantly stops working before it could validate my copy.
Does anyone else have this problem or know of a solution.

Thanks in anticipation
I had the exact problem on a friend's laptop. I tried 3 times and couldn't get it to work no matter what I did. I gave up and installed the lastest free avast! which, I believe, is a better product anyway.
My System SpecsSystem Spec
29 Mar 2010   #6
Corrine

Windows 7 & Windows Vista Ultimate
 
 

I agree with WHS. It sounds as though another software on your computer is interfering with the installation. Be sure to uninstall your previous antivirus software and temporarily deactivate any real-time protection on your computer before attempting the install.
My System SpecsSystem Spec
Reply

 Microsoft Security Essentials




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