update service corrupted


  1. azfar
    Posts : 4
    Vista
       New #1

    update service corrupted


    After an infection from a virus my windows update is not working. The virus infected the wuactl.exe and my antivirus (bitdefender) started killing the process by assuming its activity malicious (but didn't able to detected it as a virus). the process was spawning after every few seconds and bitdefender killed it every time. Now I am using AVG I think it has deleted the process and I am getting the following error during update check.

    Code 80072EFE

    How can I repair windows update files?
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  3. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #2

    From an elevated command prompt run sfc /scannow .... if for some reason this doesnt clear it up, do a repair install.... Hope this helps...
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  4. tw33k
    Posts : 3,028
    Windows 7 Ultimate (x64) SP1
       New #3

    You could try a repair install
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  6. bballuk
    Posts : 18
    Windows 7 Ultimate x86
       New #4

    Ive had this problem for that last week or so. I searched everything i could think looking for a fix on google and then today i come across this site looking for something else and see this .

    I just wanted to say thanks for the 2 suggestions of fixing the problem im trying the first one now and ill try a Win7 repair if this one dont work.

    thanks again.
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  7. Corrine
    Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       New #5

    You may find these Microsoft KB articles helpful:


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  8. bballuk
    Posts : 18
    Windows 7 Ultimate x86
       New #6

    Ive tried


    Im going to try these one also i will post update on how its going.

    • Windows 7 Repair

    Update #1
    Tried Reset Windows Update Components and it did do anything still go there error so i guess the only thing now is later on try repair windows 7 using the disc.

    i just dont like repairing windows i tried it with XP when i was on it and it was crap never seemed to work i just hope Win7 is different.

    Update #2
    When i try and repair/update windows it comes up with error saying could not install a sertain driver for some reason. I think its because i might not be in Admin Mode so im going to double check and try again, if i get the error again ill post back maybe someone can help with that too.
    Last edited by bballuk; 07 Jun 2010 at 19:18. Reason: Update
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  10. bballuk
    Posts : 18
    Windows 7 Ultimate x86
       New #7

    Ive tried Repair/Update Windows 7 twice now one as my account and one as admin and both times about half way in it comes up with this error message.

    Windows Installation Cannot Continue Because a Required Driver Could Not Be Installed.

    then when you click OK button it just sends you back to desktop. I dont know what to try next.
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