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Windows 7: MSE shuts down on reboot


10 Apr 2010   #11

Windows 7 home Premium x64
 
 

Quote   Quote: Originally Posted by derekimo View Post
Maybe see if checking for an upgrade will help.
It says I have the latest version.

this is quite frustrating.

My System SpecsSystem Spec
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10 Apr 2010   #12

windows 7 RTM
 
 

Are you using Mouseimp Pro? If so post back for the solution.
My System SpecsSystem Spec
10 Apr 2010   #13

Windows 7 home Premium x64
 
 

Quote   Quote: Originally Posted by rerice View Post
Are you using Mouseimp Pro? If so post back for the solution.
Not using it,never heard of it.
My System SpecsSystem Spec
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10 Apr 2010   #14

Windows 7 home Premium x64
 
 

So I just rebooted and the same result. MSE is turned OFF, and I have the 3 choices:
Turn on Windows Defender
Turn on MSE(choosing this option will run a signed program registered to MSE that Windows Can't monitor)
Get a different antispyware program online

I always select the 2nd option but when I turn off the computer, then turn it on again MSE is not running and I repeat this process. Question, what do they mean with that "choosing this option" phrase?

thanks
My System SpecsSystem Spec
10 Apr 2010   #15

MS Windows 7 Ultimate SP1 64-bit
 
 

bnwrx,

Let's try the good old uninstall / reinstall route.

first download a fresh copy of MSE, then disconnect from the Internet.

Using Control Panel | Programs and Features, uninstall MSE.

Now install that fresh download and proceed just as if this was the very first time with MSE. Quck Scan, reconnect, update MSE, rescan.

If this doesn't work then I suspect an evil virus and we'll go at it that way.
My System SpecsSystem Spec
10 Apr 2010   #16
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Uninstall MSE and reinstall it again ....
http://www.microsoft.com/security_essentials/

If you haven't activated your valid copy of Windows 7 then MSE won't run.
My System SpecsSystem Spec
10 Apr 2010   #17

MS Windows 7 Ultimate SP1 64-bit
 
 

Jacee,

"If you haven't activated your valid copy of Windows 7 then MSE won't run."

That I didn't know. I'll need to tuck that piece of info away in the memory banks.

thanks, karl
My System SpecsSystem Spec
10 Apr 2010   #18

Windows 7 home Premium x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
Uninstall MSE and reinstall it again ....
http://www.microsoft.com/security_essentials/

If you haven't activated your valid copy of Windows 7 then MSE won't run.
.
I've been running a purchased version of 7 since it was released in Oct 09. MSE seemed to work fine then. I tried some other AV programs, which I have uninstalled and cleaned any residual files that I found, then installed MSE again. I also, today, uninstalled/reinstalled MSE with the latest version available from MS. It is this version which I am now running. I am only running MSE currently, no other AV or Spyware software is running.

thanks
My System SpecsSystem Spec
10 Apr 2010   #19

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

I bet some residual is left. Try either ccleaner or a system restore. If not too far back my vote is for SR

http://www.ccleaner.com/
My System SpecsSystem Spec
10 Apr 2010   #20

Windows 7 home Premium x64
 
 

Did both earlier to no avail...
My System SpecsSystem Spec
Reply

 MSE shuts down on reboot




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