New
#31
I may have not made myself clear when I replied to pepper03.
I have no doubt that norton is a fine program, and we had absolutly no problems with it during the trial, but it is an economical decision on our part, being that my DW, and me are on fixed incomes.
I didn't care about other user's general gripe's about problems, my concern was with how smoothly I could accomplish its removal.
Very sage advice.......
As far as phone support goes I suggest avoiding it whenever possible for all security software products. Online chat or message forums are more effective because they remove issues of bad call quality, difficulty understanding the accents of people in other countries, etc. Online chat is particularly effective because there is often an option to allow the technician to connect to your system and fix the problems directly.