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| 18 Apr 2010 | #1 |
| | Avast Internet Security Problem Hello, Recently i decided to install Avast Internet Security (the latest one) and i am having a problem with it. On windows 7 pro x86 My problem is that it will not allow me to connect to the internet, i tried uninstalling it and i was able to connect to the internet fine then reinstalling it ,Guess..? The internet cuts off , so i know this problem is due to the program. PS- I have tried troubleshooting the connection to no avail so any help would be greatly appreciated. Thank you guys!  |
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| 19 Apr 2010 | #2 |
| | Are you absolutely certain that this is the case; certainly no problem here and I haven't - myself - read of other folk here having this problem with Avast. Could this possibly be a firewall issue? Do you use a firewall other than that of Windows? |
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| 19 Apr 2010 | #3 |
| | What AV did you have before you installed Avast? The key in many such cases is to remove the first AV with the proper removal tool, then install the next one. |
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| 19 Apr 2010 | #4 |
| | This is just a stab in the dark..... Type "Services.msc" into Windows Search. Scroll down to Windows Firewall, Rt. click the process, then select properties. Set the startup type to disabled, then apply and OK. Maybe the Windows Firewall is not recognizing the Avast Firewall and causing conflict. |
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| 19 Apr 2010 | #5 |
| | Under the shields services, disable the webshield... |
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| 19 Apr 2010 | #6 |
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Quote: Originally Posted by Bill2  What AV dd you have before you installed Avast? The key in many such cases is to remove the first AV with the proper removal tool, then install the next one. I've just been trying some outto see what i like and i have used eset smart security,kaspersky internet security,avg internet security,avira premium security suite and finally avast. To uninstall them i have never used a removql tool. |
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| 19 Apr 2010 | #7 |
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Quote: Originally Posted by Tews Under the shields services, disable the webshield... Ok, ill try in a bit. |
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| 19 Apr 2010 | #8 |
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Quote: Originally Posted by manhunter2826 Are you absolutely certain that this is the case; certainly no problem here and I haven't - myself - read of other folk here having this problem with Avast. Could this possibly be a firewall issue? Do you use a firewall other than that of Windows? |
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| 19 Apr 2010 | #9 |
| | Well, IDK if you used them in the order you have listed or just randomly, its best, as far as possible to use the manufacturer provided removal tool since that uninstalls the program completely and avoids problems with the next AV. If none of the suggestions work, suggest you do a cleanup (both regular and registry) with CCleaner. |
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| 19 Apr 2010 | #10 |
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Quote: Originally Posted by Bill2 Well, IDK if you used them in the order you have listed or just randomly, its best, as far as possible to use the manufacturer provided removal tool since that uninstalls the program completely and avoids problems with the next AV. If none of the suggestions work, sugges you do a cleanup (both regular and egistry) with CCleaner. |
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