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Windows 7: I have a virus. Please help

26 Apr 2009   #11
12eason

Windows 7077
 
 

Malicious software removal tool.


My System SpecsSystem Spec
.
26 Apr 2009   #12
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

I think I had to downLoad MalwareBytes onto another computer & then move it to the infected one to install it by way of USB flash drive.
My System SpecsSystem Spec
26 Apr 2009   #13
SqdnGuns

Slackware / Windows 7 x64 7100
 
 

Try bleeping computer dot com

Remove the space..................between the first 2 words.

I know the rules say we cannot post links to other forums but this one is a must have for all M$ OS users.
My System SpecsSystem Spec
.

26 Apr 2009   #14
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I'm going to add my 2 cents here ... you are running Win7 Beta and it doesn't matter what the version is, it's still Beta.
There is no antimalware forum that is going to help you with this. They will all tell you to wipe and do a clean install of the the Beta version you're using.

Now, this isn't because we don't want to help ... it's because many of our "specialty tools" have not been updated to deal with Win7. Heck! Some of our tools don't even work with Vista yet

Developers are working where and when they can, but XP is still their main focus right now.

PS.... The person between the computer and in the chair is in charge of what they do, click on, and download ... Be aware of your surroundings on the Net and have adequate protection on your computer.
My System SpecsSystem Spec
26 Apr 2009   #15
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

The only thing I can suggest right now is to flush your DNS cache:
Open a command prompt....from the Start menu, select Run > In the box/"open field", enter cmd.exe (Right click and run as Administrator)
enter ipconfig /flushdns press 'enter'


Then download HostsXpert 4.3 - Hosts File Manager.
  • Unzip HostsXpert 4.3 - Hosts File Manager to a convenient folder such as C:\HostsXpert
  • Click HostsXpert.exe to Run HostsXpert 4.3 - Hosts File Manager from its new home
  • Click "Make Hosts Writable?" in the upper right corner (If available).
  • Click Restore Microsoft's Hosts file and then click OK.
  • Click the X to exit the program.
  • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
My System SpecsSystem Spec
26 Apr 2009   #16
ikilledkenny

Windows 7 Professional, Windows Longhorn 4074
 
 

Quote   Quote: Originally Posted by Jacee View Post
The only thing I can suggest right now is to flush your DNS cache:
Open a command prompt....from the Start menu, select Run > In the box/"open field", enter cmd.exe (Right click and run as Administrator)
enter ipconfig /flushdns press 'enter'



Then download HostsXpert 4.3 - Hosts File Manager.
  • Unzip HostsXpert 4.3 - Hosts File Manager to a convenient folder such as C:\HostsXpert
  • Click HostsXpert.exe to Run HostsXpert 4.3 - Hosts File Manager from its new home
  • Click "Make Hosts Writable?" in the upper right corner (If available).
  • Click Restore Microsoft's Hosts file and then click OK.
  • Click the X to exit the program.
  • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
This didn't work for me. I searched Tom's Hardware in Google and it forwarded me to Zappos.

I think we were making progress, are there any other tips anyone knows?
My System SpecsSystem Spec
26 Apr 2009   #17
wguimb

 

Jacee is right. Backup non-executable critical data and do a clean install (delete partition, create partition, format, install OS). After install, download a rootkit checker and install antivirus first. Then scan everything you restore back to your new OS.

I mean you could play around with it first, waste a lot of time. The malware, trojan or virus or whatever has probably stored hidden registry entries to various files all over and corrupted some dll and other loadable system files.
My System SpecsSystem Spec
27 Apr 2009   #18
Dinesh

Windows® 8 Pro (64-bit)
 
 

Give a try to remove those nasty viruses with these 2 tools:
http://www.bleepingcomputer.com/resources/link243.html
ComboFix | freeware
My System SpecsSystem Spec
27 Apr 2009   #19
Orbital Shark

 
 

Hi ikilledkenny,

You stated earlier that your not familiar with temporary files? Ok, you could try this;
1, Disconnect from the net.
2, Open explorer and click 'Organize' and 'Folder and search options', under the view tab, click to 'Show hidden, files, filders and drives'. Click ok to exit back to explorer.
3, Navigate to [root drive]\Users\[user name]\AppData\Local\Temp & delete everything there.
4, Navigate to [root drive]\Windows\Temp & delete everything there.

You will need to do this for each drive you have that would contain this specific information. Then restart your computer.

Also, if all your links are forwarding you could try, right-click 'Restore previous version' for each link (located in Start->[Username] folder->Favourites). If any changes have been made this will search your shadow cache and try to restore your link (if it finds it).

Hope this helps
My System SpecsSystem Spec
27 Apr 2009   #20
12eason

Windows 7077
 
 

Quote   Quote: Originally Posted by 12eason View Post
Malicious software removal tool.
Did you try this? Seriously, I've come across this exact virus before, twice. It redirects google results and sabotages antivirus programs, but Msrt removes it completely.
My System SpecsSystem Spec
Reply

 I have a virus. Please help




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