Unusual Issues with my Win7 Dell Laptop. Can you help ?


  1. Equaliser
    Posts : 9
    Windows 7
       New #1

    Unusual Issues with my Win7 Dell Laptop. Can you help ?


    Hello all at Windows SevenForums

    I am having some unusual issues with my Dell laptop running Win7.


    When I start up my laptop i am met with this message :

    Remote procedure call cannot start.

    I have also ran Combofix and this found these issues :

    c:\windows\system32\%appdata%

    Combofix could not remove this file:

    whitedir01

    I have also ran these scanners

    Malwarebytes
    Superantispyware
    Trend Micro Housecall
    Eset Online scanner
    Adaware
    Spybot search and destroy
    Spyware terminater
    Bitdefender online scanner
    Panda cloud scanner

    These found NO Problems/Malware

    I am also usually very careful about my online activity and downloads but I think this may be a Malware issue.

    Can anybody at Windows Seven Forums help me to make sure my system is safe and secure ?
      My Computer
    Quote Quote

  3. housry23
    Posts : 163
    Windows 7 Ultimate x64
       New #2

    You should start by making sure the Remote Procedure Call(RPC) service is set to automatic. Click Start and right click on Computer and select Manage. You will get a new Window and should Open Services and Applications and then open Services. Scroll down to Remote Procedure Call(RPC) and make sure that it is set to automatic and make sure that Remote Procedure Call(RPC) locator is set to manual. RPC is a very important service that needs to be running. A lot of Windows functions rely on this service.
      My Computer
    Quote Quote

 

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