Symantec Endpoint Protection not installing


  1. mywinsymentac
    Posts : 1
    Windows 7 Ultimate
       New #1

    Symantec Endpoint Protection not installing


    Hi there, we are trying to install Symantec Endpoint Protection in a particular PC (windows 7 Ultimate in the domain environment) & the installation process is proceeding upto 20-25%, but then after sometime its not installing, then I did a clean unistall & reinstall again, still the same. But when I installed in another Windows & Ultimate PC in the domain, it worked fine without any issues........

    Steps did-
    First I did the LUSetup & then restarted the PC.
    Then installed the setup.exe - couldnt install.
    Last edited by mywinsymentac; 06 May 2010 at 20:31. Reason: updatation
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  3. malexous
    Posts : 622
    Arch Linux 64-bit
       New #2

    Try the official forums:
    Endpoint Protection (AntiVirus) Forum | Symantec Connect
    Endpoint Protection Small Business Forum | Symantec Connect
      My Computer
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  4. Chetan Savade
    Posts : 14
    Windows XP 32 bit
       New #3

    Hi,

    I am Chetan Savade from Symantec Technical Support Team.

    Could you please update us with the following info.
    1) SEP client version
    2) Service pack if any

    Please pass on SEP_INST.LOG.


    Helpful articles to troubleshoot rollback issue:http://www.symantec.com/docs/TECH96559
    http://www.symantec.com/docs/TECH170259
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