No scan or update reports in MSE

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  1. Posts : 233
    Windows 7 Home Premium
       #1

    No scan or update reports in MSE


    Hello,
    I have noticed on W 7 that MSE shows no update or scan records. All of the other AV software I have used shows reports that at least say scan performed, nothing found and/or updates completed successfully with a date shown. Am I missing something? Is there a setting I'm not seeing? Thanks,
    John
      My Computer


  2. Posts : 72,051
    64-bit Windows 11 Pro for Workstations
       #2

    Hello John,

    MSE has this for me if this is what you meant. Here are some screenshots to help.

    Hope this helps,
    Shawn

    Last Scan:
    No scan or update reports in MSE-last_scan.jpg

    Last Update in MSE:
    No scan or update reports in MSE-last_update.jpg

    Last Update viewed in Windows Updates:
    No scan or update reports in MSE-windows_updates.jpg

    Scan History:
    No scan or update reports in MSE-scan-history.jpg
      My Computer


  3. Posts : 233
    Windows 7 Home Premium
    Thread Starter
       #3

    You cleared up the update history, but where you have the red arrows in scan history, I'm not seeing that. I took a screen shot of mine.
    Attached Thumbnails Attached Thumbnails No scan or update reports in MSE-capture.png  
      My Computer


  4. Posts : 72,051
    64-bit Windows 11 Pro for Workstations
       #4

    That's the screen I get after clicking on the View Details button, so no worries. :)

    I forgot that I had this setting unchecked for why I see it and you do not.

    No scan or update reports in MSE-view.jpg
      My Computer


  5. Posts : 93
    OEM version of Windows 7 Home Premium 64-Bit
       #5

    Hello brink do you mind if i ask what your security set up is =D. Along with MSE!
      My Computer


  6. Posts : 233
    Windows 7 Home Premium
    Thread Starter
       #6

    I unchecked that setting and I still see nothing. I haven't seen a view details button.
      My Computer


  7. Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       #7

    Just an added note about the Settings image Brink posted.

    I am a firm believer in using System Restore before making any system changes. It is a particularly nice feature of Microsoft Security Essentials that the setting to "Create a system restore point before applying actions to detected items." is default. Thus, in the event a false/positive should occur, using System Restore will quickly resolve the issue. I am not aware of any other antivirus software using that feature.
      My Computer


  8. Posts : 233
    Windows 7 Home Premium
    Thread Starter
       #8

    I believe in system restore also. I'm not looking to hack the registery. I'm just looking for reports and log files in MSE, so I'm confused about your reply.
      My Computer


  9. Posts : 72,051
    64-bit Windows 11 Pro for Workstations
       #9

    jsmoline said:
    I unchecked that setting and I still see nothing. I haven't seen a view details button.
    Did you click on the Save Changes button after unchecking it?

    As far as the reports go, you will not see any entries unless MSE actually found a thread and you either allowed, quarantined, or deleted it.
      My Computer


  10. Posts : 72,051
    64-bit Windows 11 Pro for Workstations
       #10

    Kevinsilhouette said:
    Hello brink do you mind if i ask what your security set up is =D. Along with MSE!
    Hello Kevin,

    I use:
    • MSE
    • Avast Antivirus free edition
    • Windows Firewall
    • built-in hardware firewall in router
    • and avoiding dodgy sites and links.
      My Computer


 
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