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Windows 7: No scan or update reports in MSE

16 May 2010   #1

Windows 7 Home Premium
 
 
No scan or update reports in MSE

Hello,
I have noticed on W 7 that MSE shows no update or scan records. All of the other AV software I have used shows reports that at least say scan performed, nothing found and/or updates completed successfully with a date shown. Am I missing something? Is there a setting I'm not seeing? Thanks,
John


My System SpecsSystem Spec
.

16 May 2010   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello John,

MSE has this for me if this is what you meant. Here are some screenshots to help.

Hope this helps,
Shawn

Last Scan:
No scan or update reports in MSE-last_scan.jpg

Last Update in MSE:
No scan or update reports in MSE-last_update.jpg

Last Update viewed in Windows Updates:
No scan or update reports in MSE-windows_updates.jpg

Scan History:
No scan or update reports in MSE-scan-history.jpg


My System SpecsSystem Spec
16 May 2010   #3

Windows 7 Home Premium
 
 

You cleared up the update history, but where you have the red arrows in scan history, I'm not seeing that. I took a screen shot of mine.


Attached Thumbnails
No scan or update reports in MSE-capture.png  
My System SpecsSystem Spec
.


16 May 2010   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

That's the screen I get after clicking on the View Details button, so no worries.

I forgot that I had this setting unchecked for why I see it and you do not.

No scan or update reports in MSE-view.jpg


My System SpecsSystem Spec
16 May 2010   #5

OEM version of Windows 7 Home Premium 64-Bit
 
 

Hello brink do you mind if i ask what your security set up is =D. Along with MSE!
My System SpecsSystem Spec
16 May 2010   #6

Windows 7 Home Premium
 
 

I unchecked that setting and I still see nothing. I haven't seen a view details button.
My System SpecsSystem Spec
16 May 2010   #7

Windows 7 & Windows Vista Ultimate
 
 

Just an added note about the Settings image Brink posted.

I am a firm believer in using System Restore before making any system changes. It is a particularly nice feature of Microsoft Security Essentials that the setting to "Create a system restore point before applying actions to detected items." is default. Thus, in the event a false/positive should occur, using System Restore will quickly resolve the issue. I am not aware of any other antivirus software using that feature.
My System SpecsSystem Spec
16 May 2010   #8

Windows 7 Home Premium
 
 

I believe in system restore also. I'm not looking to hack the registery. I'm just looking for reports and log files in MSE, so I'm confused about your reply.
My System SpecsSystem Spec
17 May 2010   #9
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Quote   Quote: Originally Posted by jsmoline View Post
I unchecked that setting and I still see nothing. I haven't seen a view details button.
Did you click on the Save Changes button after unchecking it?

As far as the reports go, you will not see any entries unless MSE actually found a thread and you either allowed, quarantined, or deleted it.
My System SpecsSystem Spec
17 May 2010   #10
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Quote   Quote: Originally Posted by Kevinsilhouette View Post
Hello brink do you mind if i ask what your security set up is =D. Along with MSE!
Hello Kevin,

I use:
  • MSE
  • Avast Antivirus free edition
  • Windows Firewall
  • built-in hardware firewall in router
  • and avoiding dodgy sites and links.
My System SpecsSystem Spec
Reply

 No scan or update reports in MSE




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