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Windows 7: MSE

28 May 2010   #1
Puddin Man

Win7 Home Prem. 64 OEM
 
 
MSE

I've been struggling with new install of Win7 HP 64 OEM ...

I was told MSE was adequate, so I downloaded. Win7 buggered my sys clock preventing validation. MSE won't install w/o validation. I installed Avast for net protection.

Clock and validation are now OK. I'd like to disable Avast resident shield and install MSE, so I boot Safe Mode. MSE won't install in SM.

Anybody view MSE as robust security software? Why is it so picky about install? Doesn't it *like* to be installed?? :-)

Seriously, I'm thinking about forgetting about MSE. Fear that it qualifies as MS BS.

Please advise.

Thx,
P


My System SpecsSystem Spec
29 May 2010   #2
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

There are 3 broad requirements for MSE to validate successfully- Windows must be genuine, you should only download MSE from http://www.microsoft.com/security_essentials and your computer must not have any real time anti-malware installed.

If you've got those right and still cant get it to work, try other freeware. Before I switched to MSE, I was using free AVG as the real time app and free Malwarebytes Antimalware for on-demand scans. They did a great job.
My System SpecsSystem Spec
29 May 2010   #3
swarfega

Windows 7 Professional 64-bit
 
 

You can uninstal Avast from Windows Control Panel. You might have to reboot. Then you should be able to install MSE with no problems.
My System SpecsSystem Spec
29 May 2010   #4
Puddin Man

Win7 Home Prem. 64 OEM
 
 

Quote   Quote: Originally Posted by Bill2 View Post
There are 3 broad requirements for MSE to validate successfully- Windows must be genuine, you should only download MSE from http://www.microsoft.com/security_essentials and your computer must not have any real time anti-malware installed.

If you've got those right and still cant get it to work, try other freeware. Before I switched to MSE, I was using free AVG as the real time app and free Malwarebytes Antimalware for on-demand scans. They did a great job.
I guess I'll assume that nobody -knows- why MSE is so silly-picky re install.

If AVG, MWB did a great job, why'd you switch?

Thanks,
P
My System SpecsSystem Spec
29 May 2010   #5
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

I still have MWB. I switched from AVG because they added this link scanner which slowed down things. In any case, I never keep any app for too long, like to try out new things.

But dont worry, this particular MSE bug has been reported by many and MS should fix it sooner rather than later.
My System SpecsSystem Spec
29 May 2010   #6
Puddin Man

Win7 Home Prem. 64 OEM
 
 

Quote   Quote: Originally Posted by Bill2 View Post
I still have MWB. I switched from AVG because they added this link scanner which slowed down things.
It caused me some bother as well (on W2k). AVG has gotten lots more intrusive in recent months/years.

Quote   Quote: Originally Posted by Bill2 View Post
In any case, I never keep any app for too long, like to try out new things.
Not me. Something works truly well, I leave it alone (so few do).

Quote   Quote: Originally Posted by Bill2 View Post
But dont worry, this particular MSE bug has been reported by many and MS should fix it sooner rather than later.
You mean the refusal to install? It truly annoyed me it wouldn't install in safe mode as I think that's the proper approach for protecting a "naked" system.

Cheers,
P
My System SpecsSystem Spec
29 May 2010   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I suggest you use the Avast Uninstaller to remove Avast completely from your system. The windows uninstaller will not completely remove it. The install MSE. After that you may reinstall Avast which has been tested to run together with MSE. It is a little unusual to run 2 AV programs together, but in this case it seems to work.

Quote:
During that time, we tested avast with over 15 other low-level applications and fixed a few compatibility issues. For example, we made sure avast! works flawlessly with the upcoming Microsoft Security Essentials (MSE)
Source of the quote: avast! blog Greetings from Redmond
My System SpecsSystem Spec
29 May 2010   #8
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Quote   Quote: Originally Posted by Puddin Man View Post
You mean the refusal to install? It truly annoyed me it wouldn't install in safe mode as I think that's the proper approach for protecting a "naked" system.

Cheers,
P
No, proper installation of any software is in normal mode. The reason MSE needs to install in normal mode is due to the validation process. If MSE cannot read the WGA data file, piracy will be suspected.

Following is the procedure suggested by Microsoft when the OS passes the validation but Microsoft Security Essentials still shows this system as not genuine:

Quote:
This issue may occur if the WGA (Windows Genuine Advantage) engine does not have permission to access the data.dat file. In order to confirm this point and resolve the issue, let's refer to the following steps:

1. Log on to the computer using an Administrator user account.
2. Click "Start", and click "My Computer".
3. On the "Tools" menu, click "Folder Options".
4. Click the "View" tab.
5. Under "Hidden files and folders", check on "Show hidden files and folders".
6. Click to clear the "Hide extensions for known file types" check box, and then click "OK".
7. We will find the file named "data.dat" under the following folder:


C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage\data

8. Right-click the "data.dat" file, and click "Properties".
9. Click the "Security" tab.


Note: If the "Security" tab cannot be viewed, please refer to the information after Step 12.

10. Click "Advanced".

11. In the "Name" tab, please check if "Everyone" is listed. If so, please click the "Exit" button, and check on "Full Control". If "Everyone" is not listed, please click the "Add" button, enter the name "Everyone" (without the quotation marks), press "enter "from the keyboard, choose "Full Control" in the pop-up window, and click "OK".

12. Please click "OK" to accept the changes.

Please also check the information below regarding viewing of the Security Tab in Window XP Professional Edition.

1. Click "Start", and click "My Computer".
2. On the "Tools" menu, click "Folder Options".
3. In the "View" tab, uncheck the option "Use simple file sharing (Recommended)" at the bottom of the list.
4. Click "OK".
My System SpecsSystem Spec
29 May 2010   #9
Puddin Man

Win7 Home Prem. 64 OEM
 
 

Quote   Quote: Originally Posted by Corrine View Post
Quote   Quote: Originally Posted by Puddin Man View Post
You mean the refusal to install? It truly annoyed me it wouldn't install in safe mode as I think that's the proper approach for protecting a "naked" system.

Cheers,
P
No, proper installation of any software is in normal mode. The reason MSE needs to install in normal mode is due to the validation process. If MSE cannot read the WGA data file, piracy will be suspected.
Paranoid MS always assumes piracy. MS users are "Guilty Until Proven Innocent (and maybe not even then!)". :-)

Quote   Quote: Originally Posted by Corrine View Post
Following is the procedure suggested by Microsoft when the OS passes the validation but Microsoft Security Essentials still shows this system as not genuine:
...
I built this little desktop system. Paid good $ for a W7 license. The system has -been- validated less than a week ago. It is a standalone system that belongs -only- to me until I plug in the ethernet cable from the router.

MS (and you as a "Seven Guru" ?) would Cheerfully, Cheerfully have my system become infected to achieve an unnecessary (re) validation?

That is Terminally Insane!!

S'long, G'bye,
P
My System SpecsSystem Spec
29 May 2010   #10
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote:
MS (and you as a "Seven Guru" ?) would Cheerfully, Cheerfully have my system become infected to achieve an unnecessary (re) validation?
Wait ... I don't think Corrine deserved that kind of reply.

How would your system become infected by validating it? Read all the other replies and go from there.

I do understand your frustration, but don't take it out on a member who is only trying to help.
My System SpecsSystem Spec
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