Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 Action Center Report Security Software NOT Installed

29 May 2010   #1

Windows 7 & Windows Vista Ultimate
Windows 7 Action Center Report Security Software NOT Installed

I've seen reports in the past where Windows users said that the Action Center in Windows 7 was showing that their security software (antivirus, anti-spyware or firewall) was not installed. However, it was installed and working normally.

The following Microsoft KB article explains the reason why the security software is not recognized by the Action Center.

Cause: Due to a change to the Security Center interface for ISVs, some antivirus, antispyware, and firewall programs could be incompatible with the Action Center in Windows 7.

New APIs were introduced in Vista SP1 that implemented new API's. More information on this case be found at the following link:

Upcoming Action Center Changes for Security Vendor Software

If the application vendor does not use the appropriate API's, the Action Center will not show that the product is properly installed.

Resolution: Please contact the antivirus\antispyware\firewall vendor for a newer version of their software.

This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (Terms of Use) for other considerations.

  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
From Microsoft KB Article KB2028210, Last Review: May 28, 2010

My System SpecsSystem Spec

29 May 2010   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Thanks Corrine
My System SpecsSystem Spec
29 May 2010   #3

Win 7 Ultimate 64-bit. SP1.

A timely reminder. Thanks Corrine.
My System SpecsSystem Spec


 Windows 7 Action Center Report Security Software NOT Installed

Thread Tools

Similar help and support threads
Thread Forum
(Action center) Install your USB control driver but it is installed.
Hi everyone, I keep getting a message (see screenshot) about a control driver but I have the latest and device manager says I have the latest as well . It's a Asmedia control driver , I even downloaded a program called "Hardware Identify " one of Tweaking.coms new programs and it says all...
Windows Action Center problem
I think I've got a problem with the Action Center could someone please help me out to resolve this? I've got Windows 7 Ultimate x64 the action center flag in the system tray (set for show icon and notifications) is taking between 2-4 mins to load after my anti-virus and network status icons and...
Performance & Maintenance
Action Center can't turn on Windows Firewall
This problem started a few days ago. I can't even really tell you guys if I installed any updates or new programs because I don't even remember, which probably means, that I, in fact, DID NOT install anything new on the machine before this error starting popping up. I routinely restarted my Dell...
System Security
[HELP] Windows 7 Action Center
Today was a general cleanup day for my Windows 7 computer. I did an system restart to sort of finish the cleanup tasks for the day. After I logged back in I had an alert in the Action Center - it said... I clicked the task and it opened Windows defender - heres the things Windows Defender...
General Discussion
Windows Action Center messages
Hello...... I am using kis 2009 on Windows 7 but I have one message and I am not sure what's the meaning....The message is on if someone have this problem please report it.... Pozzzz.....
General Discussion
Upcoming Action Center Changes for Security Vendor Soft

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:07.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App