Malwarebytes does not auto update

fireberd · 01 Jul 2010

I have a paid full version of the program. It is in my startup. I have it set to automatically do a daily scan and that works OK.

However, it NEVER updates - either the program or the Database Version. I have to manually "update" in order to get the latest data. I have it set to "Download and install update if available" and the Scheduler Updater is set to "hourly".

I have been told that it is supposed to automatically update. I have sent their Tech Support a query about this early Monday AM but so far no response.

Dinesh · 01 Jul 2010

I have never seen it updating automatically, even with the paid version.

steve-pressman · 01 Jul 2010

It does update automatically in the brand new version 1.46 you have a schedule option to scan and to update, can't post a screen shot as I am not on me my New rig (Long Story) But I will get it back tomorrow hopefully and then will post a screen shot.

In the meantime I would suggest you uninstall it using Revo and then reinstall it again there is an option to update at least once a day in that

Steve

not so gray matter · 01 Jul 2010

I haven't ever seen mine update either. I've found that I have to set a reminder once every few weeks to remind me to update all of the programs I use that don't have an auto-update feature.

Dwarf · 01 Jul 2010

I've just manually updated mine to the latest version, so we shall see. One thing that might be worth doing with this type of program is to actually install it from within an administrative account - the one that is created when you first install Vista/Windows 7 - and not a standard account that has been elevated.

fireberd · 01 Jul 2010

There is a new thread on the malwarebytes forum. I'm not alone, there are others that are also having problems. Some have never worked (like me), some it used to work and some it is intermittent.

Mine has never worked, either when I had Vista and now with Win 7. I have the latest version (1.46).

Here is the link to the forum thread Realtime updates no longer work - Malwarebytes Forum

fireberd · 02 Jul 2010

Reinstalling 1.46 didn't do a thing for my problem. I uninstalled, using Revo uninstaller, rebooted and then did a new install of 1.46 last evening. This morning when I checked it, it did not autoupdate. I had to manually check for updates to get the database version updated.

steve-pressman · 02 Jul 2010

Ok Guys here is what I have got in images. Did you go to protection then scheduler and then add?

Steve

fireberd · 02 Jul 2010

Aha! Mine was set for the hourly but it was never listed as a task. I have now added it and probably will now work.

THANKS!

steve-pressman · 02 Jul 2010

Glad I could be of help :)

Steve